I am a results-driven customer service and administrative support professional with experience across healthcare, front office operations, sales, hospitality, and warehouse environments.
I bring strong phone and email communication, scheduling, calendar management, data entry, customer resolution, and healthcare coordination skills. I am known for professionalism, reliability, accuracy, and the ability to learn new systems quickly.
My healthcare experience includes providing one-on-one home health support and managing front desk operations in a psychiatric clinic. I have handled patient intake, appointment scheduling, charts, payments, progress notes, and communication with families and care teams.
I also have leadership and sales experience, including managing staff, supporting payroll, training employees, opening and closing offices, and meeting sales-focused performance goals. I am comfortable supporting customers in high-volume and remote settings.
I am remote-ready with dependable internet access, computer proficiency, and a self-starter mindset. I am prepared to contribute organized, responsive, and compassionate support to a customer service, administrative, or healthcare coordination team.
Provided one-on-one in-home care and companionship for clients. Supported medication reminders, meal preparation, household tasks, cleaning, and daily schedule management.
Maintained client progress notes and communicated with families and care teams to support coordinated care.
Supported warehouse operations by handling pallets, moving inventory, organizing work areas, and operating equipment.
Met production goals while following operational procedures and contributing to efficient team workflows.
Started as a sales associate and was promoted into a management role based on strong performance. Supported sales activity, customer communication, and office operations.
Led staff, assisted with payroll, trained team members, managed opening and closing responsibilities, and completed sales calls.
Provided remote sales support and communicated with customers to address needs and promote services.
Worked toward quota-focused performance goals while delivering professional customer service in a remote environment.
Delivered guest service in a high-volume restaurant environment, including seating coordination, customer support, and team collaboration.
Maintained cleanliness standards and helped create an efficient and welcoming guest experience.
Diploma
High school diploma.
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