I am an Information Technology and Communications leader with more than 25 years of experience directing technology areas in public and private organizations. I specialize in digital transformation, IT governance, PMO/EPMO leadership, and the delivery of complex technology initiatives.
I have over 20 years of experience managing programs, portfolios, and projects involving infrastructure, software development, web and mobile solutions, ERP systems, artificial intelligence, bots, IoT, and organizational change. I use international standards and pragmatic Agile approaches to deliver measurable business value.
I lead cross-functional teams, manage budgets, timelines, dependencies, risks, vendors, and stakeholder expectations. My background includes enterprise-scale implementations across Latin America in banking, government, insurance, education, and other sectors.
I have held leadership roles at Rosaprima, Globant, Banco General Rumiñahui, Microsoft, IBM, Ayesa Advanced Technologies, and Universidad Técnica Particular de Loja. I am experienced in establishing PMO and APMO governance models, optimizing portfolios, and enabling Agile adoption.
I hold PMP, Disciplined Agile Scrum Master, Lean Portfolio Management, Product Owner, and Scrum Master certifications. I combine strategic leadership, negotiation, coaching, business analysis, customer focus, and strong communication skills to support successful technology delivery.
Lead and coordinate cross-functional technology initiatives, owning timelines, scope, risks, dependencies, and budgets.
Partner with Product Owners, IT teams, and external technology vendors to support planning, delivery, issue resolution, reporting, change management, and rollout activities using pragmatic Agile and Scrum practices.
Drove delivery of complex enterprise-scale IT and digital transformation initiatives for public and private sector organizations.
Managed cross-functional teams, resources, budgets, stakeholder engagement, risk mitigation, and change management. Specialized in PMO/APMO governance, portfolio optimization, and program management capabilities.
Managed prioritization of the organization’s services and solutions portfolio using Agile methodologies and alignment with bank strategy.
Advised Agile teams, co-designed project, program, portfolio, and services governance, maintained the backlog, and promoted stakeholder communication. Directly managed execution of 15 solutions simultaneously.
Led implementation of the Nakisa Leasing Administration Solution for customers across Latin America.
Coordinated project execution and technology delivery activities for regional client implementations.
Led the PMO for a USD 28 million SAP implementation at a public institution in Ecuador.
Managed a delivery group including project managers, more than 20 SAP consultants, risk management, quality assurance and control, change management, knowledge transfer, and technical architecture teams.
Led project execution and pre-sales for technology implementation engagements across Ecuador, Venezuela, Panama, Guatemala, the Dominican Republic, and Paraguay.
Managed revenue and cost forecasts, partner assignments, negotiations, and customer solutions. Worked seven months on-site in Chile and led a .NET and Dynamics CRM customer referral portal solution for Mercantil Seguros in Venezuela.
Led technology project delivery across Latin America using PMI standards, Microsoft methodologies, processes, and artifacts.
Delivered SCOM, private cloud, SharePoint, CRM, FIM, core banking migration, and SharePoint migration initiatives for government, banking, and private-sector clients in Ecuador, Trinidad and Tobago, Venezuela, Costa Rica, and other locations.
Led project execution in Ecuador using PMI standards and IBM project methodology.
Managed principal data center migration for Banco Guayaquil, technology infrastructure updates for IESS, and IP telephony implementation for Superintendencia de Bancos.
Held multiple technology leadership roles, including PMO Manager, Software Development Area Lead, IT Operations Manager, Scrum Master, Product Owner, and Project Manager for core academic software.
Implemented methodologies and standards, generated project management indicators, and led a 15-person software development area covering support, maintenance, analysis, development, testing, quality control, and architecture.
Led software development and infrastructure teams of more than six people.
Managed administrative, accounting, access-control, and sales information systems, as well as network and communications infrastructure for a headquarters, three cemetery branches, and more than 20 funeral rooms.
Managed a 15-plus-person IT department supporting companies within the MYL Group, including administrative, legal software, printing, leather manufacturing, and health software businesses.
Oversaw internal and external software development, business information systems, network infrastructure, and communications.
Master Executive in Communications and Information Technology Management, Communications and Information Technology Management
Postgraduate diploma in Communications and Information Technology Management.
Systems Bachelor, Systems
Studies completed; degree not graduated.
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