Organized Administrative Virtual Assistant with experience supporting day-to-day business operations in remote and client-facing environments. Skilled in calendar and email management, document and file organization, data entry, record-keeping, scheduling, task coordination, follow-up, and confidential information handling.
Managed emails, scheduled meetings and appointments, organized digital files and records, updated database and spreadsheet records, responded to client inquiries, conducted online research, and tracked tasks and deadlines.
Managed customer calls and multichannel inquiries, assisted with order, payment, and account inquiries, resolved routine complaints, maintained customer records, and processed returns, refunds, and service requests.
Tracked administrative and project tasks using Trello and Asana, followed up on outstanding work, managed project documentation, prepared meeting agendas and reports, handled routine emails, and conducted online research.
Managed messages and customer inquiries, updated customer order records, scheduled appointments, organized digital files, maintained file-naming systems, and tracked orders through completion.
Managed inbound customer calls, streamlined email and social media communication, resolved customer issues, oversaw payment processing and order delivery, maintained client relationships, prepared customer satisfaction reports, and scheduled client appointments.
Bachelor of Science Education, Home Economics
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
