Sales Development Leader and Business Development Manager

Manage five representatives against sales targets, including interviewing, hiring, onboarding, weekly target setting, call-review coaching, CRM outcome reviews, and performance conversations. Carry an individual closing quota alongside team leadership responsibilities.

Built and operate an outbound engine with approximately 140 automated workflows across seven sender profiles for sourcing, enrichment, email and LinkedIn sequencing, reply routing, and CRM status synchronization. Own the inbound qualification route, maintain a 15-minute working-hours response standard, created the go-to-market playbook, and report on pipeline coverage, conversion rates, campaign performance, and lost-deal root causes.

Owned the outbound sales cycle for nearshore engineering contracts across LATAM, from prospecting and first contact through meeting generation.

Established an inbound route alongside outbound activity, ensuring each enquiry had a defined process from initial contact to a booked meeting.

Closed mid-market and enterprise opportunities in partnership with senior account executives and the VP of Sales.

Supported sales execution for technology-services accounts, contributing to deal progression and closing activities.

Led a two-member SDR team generating pipeline through cold calling, LinkedIn outreach, and email outbound after first carrying the SDR role independently.

Customized the CRM to automate lead tracking and reporting, reducing reliance on manual updates and improving pipeline visibility.

Led a team of 30 engineers and operators in production operations.

Increased line speed by 50 percent and built a live output dashboard used by senior management for daily performance reviews.

CGPA: 3.84 out of 4.0. Bronze Medalist.