I am an experienced public-sector and administrative professional based in Tbilisi, Georgia, with a background in service quality control, project support, donor relations, and executive assistance.
I currently lead the Service Quality Control Department at the Rural Development Agency, where I focus on service standards, operational oversight, and departmental coordination.
My experience at the Rural Development Agency also includes project development, documentation monitoring, project operations, and support for a Deputy Director. I have developed strong organizational, communication, and stakeholder-management capabilities through these roles.
Previously, I worked as an Administrator at Medi ClubGeorgia, where I gained hands-on experience in administrative processes, client service, scheduling, and office coordination.
I hold a degree in French Philology with a minor in Sociology from Sokhumi State University. I have also completed professional training in HR management, service quality, and international youth-development programs.
I speak English, Russian, and French and am proficient with Microsoft Word, Excel, and Outlook. I am motivated by opportunities to improve service delivery, support organizational development, and manage operational processes effectively.
I lead the Service Quality Control Department at the Rural Development Agency.
My responsibilities involve overseeing service-quality processes, coordinating departmental activities, and supporting continuous improvement in service delivery.
I worked as a Specialist in the Project Development Department, supporting the Project Support and Donor Relations Service.
I contributed to project-development activities, stakeholder communication, donor-relations support, and related administrative coordination.
I provided executive and administrative support to the Deputy Director of the Rural Development Agency.
My work included coordinating communications, organizing documentation, supporting meetings, and assisting with daily operational activities.
I worked in the Project Operations Department as a Documentation Monitoring Specialist.
I monitored project documentation, maintained records, supported compliance-oriented processes, and coordinated information related to project operations.
I worked as an Administrator at Medi ClubGeorgia, supporting the organization’s daily administrative operations.
My responsibilities included client service, office coordination, communication, scheduling, and document handling.
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