Receptionist and Administrative Assistant

I serve as the first point of contact for visitors, vendors, and callers, greeting guests professionally, managing multi-line phone calls, and responding promptly to email inquiries.

I manage front-desk operations, appointment scheduling, calendar coordination, check-in procedures, visitor logs, data entry, filing, mail handling, and record keeping. I also coordinate schedules and logistics among staff, clients, and external partners.

I handle payments and basic billing support accurately while maintaining confidentiality. I use strong organization, multitasking, and problem-solving skills to manage complex priorities in a fast-paced office environment.

I delivered welcoming customer service at the register and on the sales floor in a high-volume retail environment.

I operated POS systems, processed cash and card payments, supported promotional and merchandising efforts, and assisted with inventory and stock tasks.

I maintained organized, customer-ready work areas and collaborated with management and team members to meet daily service and sales priorities.

I greeted guests and managed multiple tables and simultaneous requests while maintaining accuracy, professionalism, and composure under pressure.

I processed orders and payments through POS systems and communicated with guests, kitchen staff, and team members to support timely service.

I maintained sanitation and service standards in a fast-paced hospitality environment.

I greeted and assisted walk-in customers, assessed their needs, and provided clear information about products and services.

I processed transactions, service activations, and payments using POS and CRM systems while maintaining accurate customer records.

I followed up with clients to support retention and collaborated with team members to meet store goals and provide consistent service.

I provided front-line reception and communication support for clients and executives, including phone coverage, correspondence, and meeting coordination.

I managed executive calendars, appointments, travel arrangements, and competing priorities with discretion and accuracy. I also maintained filing and record systems and prepared materials for meetings and events.

I coordinated logistics across multiple stakeholders while adapting quickly to changing daily needs.

I served as the primary client contact for domestic and international travel planning, delivering responsive service from initial inquiry through booking completion.

I scheduled and coordinated detailed itineraries, reservations, and travel documents with close attention to timing and accuracy.

I maintained client records, processed payments, resolved travel changes and issues, and built trusted client relationships through personalized support.

Currently pursuing studies in Political Science with a minor in Mass Communication, including Leadership and Performance.

High school diploma with a Certificate in Business Administration.