Rocelyn Elsisura
Rocelyn Elsisura

Customer Service Representative

Actively looking · Member since 6 Oct 2026
Location
Cagayan de Oro City, Philippines
Desired salary
Confidential
Work preference
Remote Only / Full Time, Part Time, Contract
Experience level
Junior

About

Professional summary

I am a Business Management graduate majoring in Marketing Management with hands-on experience in customer service and service crew operations.

I am customer-focused, adaptable, and committed to creating positive service experiences. I communicate clearly and professionally when assisting customers with inquiries, product concerns, and service-related needs.

My experience has strengthened my ability to handle customer requests, provide sales and product support, and collaborate effectively with colleagues in fast-paced environments.

I am organized, dependable, and able to maintain service standards while supporting daily operational tasks. I value teamwork and approach customer concerns with patience and professionalism.

I am eager to contribute my communication, client assistance, and operational support skills to a customer-focused organization.

Skills

9 capabilities

Experience

Career history

Customer Service Representative Laptop Brand / Technology Company

Assisted customers with inquiries, product concerns, and service-related needs for a technology company. Communicated product and service information clearly and professionally to support positive customer experiences.

Addressed customer concerns while maintaining a helpful and professional approach. Coordinated with colleagues to fulfill customer requests and support daily operations.

Education

Learning history

PHINMA Cagayan de Oro College

Bachelor of Science in Business Management, Marketing Management

Graduated in 2025 with a major in Marketing Management. Academic recognition: Dean's Lister.

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