Sales Development Representative / Business Development Representative

Generate residential pest-control and termite sales across a high-volume territory. Produced $196,683 in year-to-date sales through September 9, 2026, ranking #2 among 43 individual representatives in the Knoxville West report and contributing 16.2% of individual-representative sales volume.

Ranked #1 locally in termite production with $128,579 in sales value and ranked #16 of 280 active termite sellers companywide. Manage 600+ received leads and 206 unique customer accounts, owning the cycle from inspection and discovery through solution presentation, objection handling, follow-up, closing, and operational handoff.

Source opportunities through inbound leads, field opportunities, referrals, existing customers, and door-knocking. Finished in the top three during every monthly reporting period, including first-place finishes in February, August, and September-to-date.

Prospected residential territories through high-volume door-to-door outreach and direct customer acquisition. Built rapport with cold prospects and converted initial resistance into discovery conversations.

Sold customized lawn-care solutions by identifying customer needs, handling price and competitor objections, maintaining follow-up activity, and independently managing daily territory responsibilities.

Managed time-sensitive residential routes while independently handling customer interactions, scheduling requirements, and field issues.

Maintained consistent service, safety, accountability, and operational performance standards in a customer-facing field environment.

Completed an early-career software development internship within a technology-focused professional environment.

Gained exposure to software development practices and technology operations.

Worked in high-volume hospitality environments in chef roles from April 2018 through September 2021 and from February 2023 through February 2025.

Developed speed, teamwork, consistency, customer-service awareness, and the ability to perform effectively under pressure.