Senior Operations and Events Coordinator

I coordinate event schedules, meeting logistics, vendor relationships, and on-site operations to support seamless event execution in fast-paced environments. I manage schedules across clients, vendors, and other stakeholders, communicate updates, and address requests to keep plans aligned.

I support travel and accommodation logistics, meeting preparation, note-taking, action-item tracking, and participant follow-up. I serve as a key client contact, handling changing requirements and time-sensitive issues with professionalism and sound judgment while overseeing event setup, execution, and breakdown.

I managed a $100 million annual loan pipeline, overseeing application processing, loan structuring, compliance requirements, and deadlines across active files. I held and maintained an NMLS license and worked within compliance-driven processes while protecting confidential financial and client information.

I coordinated communications, schedules, and next steps among clients, real estate agents, loan processors, underwriters, and internal stakeholders. I monitored multiple time-sensitive files, followed up on outstanding items, resolved operational challenges, and supported efficient team workflows through organization, prioritization, and clear communication.

I managed multiple customer needs and competing tasks in a fast-paced service environment while maintaining accuracy and service quality.

I resolved customer concerns promptly and professionally, adapted to changing requests and priorities, and maintained clear communication and attention to detail across simultaneous responsibilities.

I balanced simultaneous guest needs and operational responsibilities in a high-volume hospitality environment while maintaining efficient, detail-oriented service.

I communicated clearly with guests and team members, anticipated needs, addressed concerns, and prioritized tasks effectively to support a positive customer experience.

Bachelor of Science degree. Six Sigma certified in 2017.