I am an Office Administration graduate with practical experience supporting clients, handling inquiries, processing documents, and maintaining confidential records.
I communicate clearly and professionally with clients, candidates, colleagues, and stakeholders. I use active listening to understand concerns, provide appropriate information, and route requests to the correct office or service point.
Through my internships, I developed reliable data entry, filing, records management, and document-processing skills. I am detail-oriented and committed to accuracy, confidentiality, and timely completion of administrative tasks.
I have experience handling inbound calls, responding to customer and candidate needs, preparing materials, and assisting with issue resolution. I aim to provide a helpful and organized service experience in every interaction.
I work well with teams and can coordinate with multiple people to follow up on requests, organize workflows, and meet daily priorities. I am adaptable, organized, and comfortable managing administrative responsibilities.
I am seeking an entry-level chat support or customer support opportunity where I can apply my communication, client service, problem-solving, and computer skills.
Assisted walk-in clients by identifying their concerns and routing requests to the appropriate offices while delivering professional, confidential, and timely service.
Processed personnel and administrative documents, including forms, clearances, and certifications. Coordinated with multiple offices to follow up on requests and help clients reach the correct service point.
Managed candidate information and assessment record forms through accurate data entry and organized filing, maintaining confidentiality and enabling reliable record retrieval.
Responded to candidate needs, prepared assessment materials, and handled inbound calls to assist customers with inquiries and concerns. Collaborated with a co-intern to organize workflows and complete daily administrative activities on time.
Prepared and formatted meeting minutes that documented key decisions and action items, helping editors and writers remain informed about responsibilities.
Coordinated meeting schedules, communicated agendas, followed up on action items, and organized publication content and layout files to support consistent documents and timely publication workflows.
Bachelor of Science, Office Administration
Completed a Bachelor of Science in Office Administration program in Baybay City, Leyte.
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