I am a friendly, dependable, and customer-focused professional with experience across remote medical claims processing, hospitality, retail, and manufacturing environments.
I am skilled at delivering clear phone and email communication, resolving customer needs, managing multiple priorities, and maintaining accuracy in fast-paced settings.
In my remote claims role, I reviewed medical claims for coverage and eligibility, documented work accurately, protected confidential information, and consistently worked toward productivity and quality goals.
I am comfortable using Microsoft Office, Outlook, Microsoft Teams, data-entry systems, and remote work tools. I work independently while remaining collaborative and responsive to team needs.
My background in retail and restaurant service has strengthened my cash handling, sales, upselling, guest service, teamwork, and problem-solving abilities.
I am a fast learner who brings organization, time management, professionalism, and a strong commitment to providing quality service.