Caregiver Visiting Angels Care
I support clients with daily living activities, mobility assistance, household tasks, and transportation needs.
I build trusted relationships while providing compassionate, dependable care and day-to-day support.
- Location
- Newport, United States
- Desired salary
- Unspecified
- Work preference
- Hybrid
- Experience level
- Mid
About
Professional summaryI am a detail-oriented HR support professional with hands-on experience maintaining accurate employee records, supporting onboarding, benefits administration, payroll, and timekeeping processes.
I have supported distributed workforces in technology-enabled and remote environments, helping employees understand HR policies, attendance requirements, leave requests, and timecard corrections. I handle sensitive information with discretion and maintain a strong focus on confidentiality.
I am experienced in investigating employee inquiries, documenting processes, resolving issues, and communicating clear step-by-step guidance. I can independently prioritize multiple deadlines, including urgent and compliance-sensitive matters.
My background also includes office administration, recruiting support, customer service, technical support, and training new employees. These experiences have strengthened my ability to collaborate across teams and adapt quickly to changing procedures.
I am proficient with Microsoft Office applications, Salesforce, ticketing systems, and HR support applications. I am a quick learner who is comfortable adopting new HRIS, applicant tracking, and workflow tools.
I am currently providing compassionate caregiving support while bringing my HR, administrative, and customer-focused experience to future opportunities.
Skills
18 capabilitiesTech stack & tools
Working toolkitMarketing and Sales Tools
Experience
Career historyHuman Resource Assistant Aston Carter for Amazon
Maintained accurate employee data and confidential records in Salesforce and ticketing systems for a remote, distributed workforce. Supported employees with HR policies, attendance, leave requests, and timecard corrections through clear, step-by-step communication.
Assisted with payroll-hour corrections, emergency-pay tickets, and benefits-related processes. Investigated employee inquiries, documented practical solutions, and independently prioritized urgent and compliance-sensitive work.
Substitute Classified Staff Central Valley School District
Adapted to changing assignments across paraeducator, administrative, and supervisory roles within the school district.
Learned new systems and procedures quickly to provide reliable day-to-day operational support.
Customer Service Representative II Ferguson Plumbing
Trained new customer service representatives on call-handling procedures and customer support expectations. Coached team members through product and process questions until they could work independently.
Answered inbound calls and routed customers to the appropriate sales group for plumbing, HVAC, and industrial piping orders.
Tier 2 Advanced Technical Support Xfinity Mobile
Resolved complex customer issues involving mobile activation, billing, account management, and device troubleshooting.
Accurately documented cases while maintaining customer satisfaction in a high-volume remote support environment.
Office Assistant Randstad / Country Financial
Guided new insurance agents through onboarding and ensured completion of required training and documentation. Created and maintained process documentation and internal communications for the agent team.
Coordinated onboarding logistics, appointment preparation, and office administrative operations. Assisted with recruiting efforts and hiring-related decisions when needed.
Education
Learning historyHope Christian School
High School Diploma
High School Diploma earned at Hope Christian School in Aloha, Oregon.
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