Senior Human Resources Professional and Recruiter

I assemble and distribute sensitive Insurance Retirement Plan Document Packages digitally, ensuring accuracy, confidentiality, and timely delivery.

I reconcile plan numbers, business names, and email addresses using Excel spreadsheets. I also manage high-volume email communications and support administrative processes requiring strong organization and attention to detail.

I managed full-lifecycle administrative processes for onboarding social service providers, including nursing homes, physicians, nurses, and other service providers. I maintained and indexed provider databases containing Medicare and Medicaid contracts, background checks, credentials, and insurance declarations.

I served as a primary communications liaison among reviewers, applicants, and medical professionals through phone, email, and mail. I coordinated hybrid work responsibilities, maintained compliance documentation, and supported provider approval processes.

I researched former employee records to identify qualified candidates for new opportunities based on performance and training information. I maintained confidential HR records using Access databases, HRIS systems, and PeopleSoft.

I supported new business canvassing through internet and social media research. I also performed executive administrative duties, including correspondence management, virtual meeting coordination, travel arrangements, and remote recruitment support during the COVID-19 crisis.

I conducted full-cycle recruiting for IT repair, consulting, and customer service positions. My responsibilities included training, onboarding, testing, quality monitoring, and progress reporting.

I provided executive administrative support through correspondence management, travel arrangements, and office management. I also maintained employee records, supported HR compliance and reporting, and coordinated onboarding programs for new hires.

I served as an HR representative and recruiter for call center agents, physicians, nurses, laboratory technicians, and executives. I supported onboarding, employee progress tracking, benefits, and payroll processes.

I verified the education and credentials of medical professionals as a credentialing specialist. I also provided executive assistant support, coordinated virtual meetings through Cisco Systems, and served as interim office manager.

I provided executive support to the CEO, including correspondence management, Outlook calendar administration, and travel coordination. I recruited and onboarded customer service and collections representatives.

I managed benefits-related activities, supervision support, quality call monitoring, and agent progress reporting. I also administered payroll and timekeeping through Kronos while supporting HR policies, employee relations, compliance, and training initiatives.

Bachelor of Arts degree program listed as present.