I am a recent Oregon State University graduate with a B.S. in Computer Science, summa cum laude, and a 3.91 GPA. I bring four years of clerical, administrative, customer service, and office-support experience.
I have supported customers, students, and internal teams in person, by phone, and in writing. I communicate requirements clearly, adapt explanations to individual needs, and maintain a professional, organized approach.
I am experienced in data entry, records management, invoicing, payment processing, account research, and preparing reports and customer statements. I am detail-oriented and skilled at reviewing information for errors and resolving discrepancies.
I work confidently with Microsoft Office, JD Edwards, Windows, and databases, and I learn new software systems quickly. My technical background includes Python, SQL, HTML, Git, and GitHub.
I also have experience managing websites, social media updates, promotional materials, and event communications. I am seeking an opportunity where I can combine my administrative, customer service, technical writing, and organizational strengths.
Assisted college students with mathematics coursework by explaining complex concepts clearly and tailoring explanations to individual learning needs.
Reviewed student work, identified errors, and guided learners through multi-step problems to strengthen independent problem-solving skills. Managed multiple student interactions while remaining organized and professional.
Managed website and social media updates, including event information and announcements.
Created promotional materials and digital content in Canva. Coordinated event details and communicated updates to club members and attendees.
Processed invoices, payments, and customer account information independently using JD Edwards and Microsoft Excel. Prepared weekly aging reports and monthly customer statements for the sales team.
Created a technical writing notebook documenting role procedures. Researched account discrepancies, maintained accurate records, followed up on outstanding issues, and communicated with customers and internal staff regarding account and payment questions.
Supported customers and business operations by answering questions in person and by phone, processing transactions and orders, assisting with inventory, and maintaining accurate records.
Independently managed the business website, social media, photography, promotional content, and event announcements. Created signs, plant tags, and informational materials while supporting daily office operations.
B.S., Computer Science
Graduated summa cum laude with a 3.91 GPA.
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