Executive Assistant

Served as the central coordination point between the CEO and managers, directors, HR, medical teams, external agencies, and foundation staff. Managed the CEO's calendar and inbox, screened and routed requests, and maintained alignment on daily priorities.

Handled confidential HR, medical, and executive documentation with discretion. Managed front-desk operations and inbound inquiries, supported accounts payable and procurement tracking, coordinated vendors and corporate event requirements, welcomed clients and guests, and assisted OJT students with office processes.

Recognized for organization, accuracy, and the ability to stabilize workflows across complex and overlapping teams.

Supported real estate operations and the CEO's broader business interests by managing schedules, confidential documentation, appointments, and travel arrangements across multiple business locations.

Coordinated logistics and priorities across business lines, stakeholders, brokers, clients, partners, and internal leadership. Independently managed office requirements and supply inventory with minimal supervision.

Rebuilt and maintained the company filing and documentation system, improving access to contracts, reports, and records. Identified recurring operational issues and resolved them directly to protect the CEO's time for strategic decisions.

Supported the Vice President, Business Owner/Manager, and Operations Manager while balancing competing priorities across leadership functions.

Managed filing systems, prepared recurring reports, and coordinated correspondence to support accurate and timely communication between departments.

Maintained confidentiality and precision in administrative processes, helping ensure uninterrupted business operations.

Handled a high volume of daily customer interactions, resolving issues promptly while maintaining accuracy and compliance standards.

Built client relationships through personalized service, contributing to repeat business and referrals.

Completed continuous training on new products, services, and compliance requirements.