Atlassian Jira Administrator and Scrum Master

I govern and administer the enterprise Atlassian Cloud ecosystem, including Jira Cloud, Confluence Cloud, and connected integrations. I align platform operations with organizational standards, business requirements, and long-term roadmap objectives.

I evaluate Atlassian Intelligence capabilities, Jira Automation opportunities, and new platform features to improve productivity and user experience. I partner with Security, Risk, and Compliance teams on access controls, audit readiness, governance, configuration management, platform health, license optimization, reporting, incident support, and migration initiatives.

I led cloud transformation, platform modernization, and enterprise-wide Atlassian adoption initiatives. I directed Data Center-to-Cloud and cloud-to-cloud Jira and Confluence migrations while maintaining security, compliance, and business continuity.

I established standards for workflows, templates, automation rules, permissions, security controls, and platform governance. I also drove Marketplace app rationalization, built executive dashboards and KPI frameworks, developed an Atlassian Intelligence adoption roadmap, mentored administrators, and presented platform roadmaps and operational metrics to executive stakeholders.

I administered and optimized Jira Cloud and Confluence Cloud for multiple business units and globally distributed teams. I managed Marketplace applications including ScriptRunner, Xray, Zephyr, and eazyBI, covering evaluation, configuration, upgrades, and support.

I automated administrative tasks using Jira Automation, ScriptRunner, and Groovy, and created advanced reports using Jira reporting, JQL filters, and eazyBI. I integrated Jira and Confluence with Azure DevOps and Jira Service Management, piloted Atlassian Intelligence features, conducted platform health assessments, and standardized processes with Agile teams and product managers.

I administered Jira and Confluence, including project configuration, workflows, screens, custom fields, permission schemes, notification schemes, Scrum boards, Kanban boards, and project templates. I provided daily support for troubleshooting, user onboarding, access requests, role assignments, and configuration changes.

I built Jira dashboards, filters, and reports, while maintaining Confluence spaces to improve team visibility and knowledge sharing. I also supported plugin administration, testing, and upgrades; gathered business requirements; translated them into Jira and Confluence solutions; and maintained documentation, user guides, and knowledge base articles.