I am a Japanese–English bilingual professional with experience in administrative support, expert sourcing, cold outreach, email management, and schedule coordination.
I currently support JETRO Ho Chi Minh Office by coordinating briefing sessions between Japanese companies and business advisors, managing a shared inbox, and handling daily administrative operations.
Previously, I worked in network expansion at Dialectica, where I researched and recruited senior Japanese executives and medical experts for consulting projects. I managed multiple concurrent sourcing projects while working against tight deadlines.
I have developed strong research, communication, persuasion, prioritization, and stakeholder coordination skills through client-facing and operational roles.
My academic background in logistics and supply chain management has strengthened my understanding of market research, supply chain optimization, export feasibility, transportation planning, and warehouse technologies.
I am detail-oriented, organized, and comfortable working in multicultural Japanese and international business environments.
I schedule and coordinate 30–40 briefing sessions each month between Japanese companies and JETRO business advisors regarding Vietnam's economic situation.
I manage the office shared inbox by reviewing, categorizing, responding to appropriate inquiries, and forwarding requests to relevant team members. I also handle administrative tasks that support daily office operations.
I reviewed expert profiles against project requirements, assessing industry experience, job roles, and relevant knowledge to identify suitable candidates. I conducted 20–30 cold calls daily in the Japanese market and recruited 20–30 C-level Japanese executives per month into the expert network.
I managed 2–8 projects simultaneously, prioritizing expert searches according to project requirements and deadlines. I secured expert bookings for difficult sourcing assignments and identified physician key opinion leaders for healthcare consulting interviews.
I worked with kitchen staff to ensure customer orders were served within 5–8 minutes. I supported customer needs and helped maintain customer satisfaction ratings above 95%, while collecting 20–30 customer survey responses per day.
I assigned tasks to and coordinated 12 part-time staff during shifts to support smooth restaurant operations. I also prepared ingredients and side dishes, checked stock levels, restocked supplies, and followed food safety and cleanliness standards.
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