I am a customer service, cashiering, and sales professional with experience in retail stores, telecommunications, and direct sales environments in Mexico City.
I have supported customers through in-person and phone interactions, handling payments, returns, product changes, service inquiries, and issue reports with a focus on providing friendly and efficient service.
I have experience in sales prospecting, customer needs assessment, service comparisons, and closing sales for internet, television, and telephone services. I am motivated by meeting sales targets and delivering solutions that fit customer needs.
I am skilled in cash handling, inventory control, merchandise organization, product labeling, supplier receiving, and checking product expiration dates. I also have basic computer handling experience.
I work well in teams and bring effective communication, empathy, kindness, organization, and leadership to my work. I am looking for job stability, professional growth, and an opportunity to contribute my best to a company.
I worked as a cashier at the Donceles Centro branch in Cuauhtémoc, Mexico City, providing customer service and processing payments at the cash register.
My responsibilities included inventory management, tracking waste and losses, receiving suppliers and distribution center deliveries, organizing merchandise, labeling products, and checking expiration dates.
I worked seasonally as a clothing cashier and customer service representative at the Plaza Buenavista location in Mexico City.
I processed clothing payments, returns, and exchanges, supported inventory tasks, maintained the work area, and focused on providing fast, friendly service to ensure customer satisfaction.
I worked as a sales promoter in points of sale and through door-to-door prospecting in Benito Juárez, Mexico City. I approached potential customers and offered internet, television, and telephone services.
I met sales targets and advanced to Oro level by consistently generating sales. This role strengthened my direct sales, prospecting, and customer engagement experience.
I worked as a sales executive in Cuauhtémoc, Mexico City, handling calls from customers reporting internet service issues with other providers.
I assessed customer coverage and needs, compared service quality and pricing among providers including Megacable, izzi, Dish, and Sky, and presented suitable alternatives to achieve effective sales closures.
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