Customer support via chat and email for the Monzo project, including account verification, payment checks, fraud screening, forensic facial comparison, PEP identification, duplicate verification, document verification, OSINT searches, and support for vulnerable customers.

Provided psychotherapy and psychodiagnosis using cognitive behavioral therapy and cognitive behavioral coaching. Supported clients with anxiety, depression, borderline disorder, specific phobias, panic attacks, chronic illness, and burnout, and offered coaching for performance, vocational counseling, personal development, and self-knowledge.

Conducted telephone-based interviews for external clients, asking questions and collecting responses in oral interview format.

Prepared, packaged, and delivered meals for people in need in the Cluj area.

Observed class behavior and supported sports activities with students for psychological and behavioral development.

Supported social-emotional development activities, including emotion identification, individual games, and stories for learning emotional regulation.

Served as student representative for ASPR in Cognosis, participated in national event decisions, reported local activity, and helped disseminate information to local organizations.

Worked in the educational department EDU, educating students about laws, rights, expected behaviors, ethics, and university policies, and helped organize events and student support activities.

Provided homework assistance and academic support for primary, middle, and high school students.

Delivered education about emotions, emotional intelligence, and identifying emotions in self and others.