
Workster
Recruitment
Afni, Inc. is a leading provider of customer care and contact center solutions, specializing in helping businesses enhance their customer relationships. Founded in 1994, the company has grown to become a trusted partner for organizations looking to improve their customer engagement strategies.
With its headquarters in Bloomington, Indiana, Afni operates multiple contact centers across the United States and internationally. The company offers a wide range of services, including inbound and outbound customer support, technical assistance, and sales solutions, tailored to meet the unique needs of each client.
Afni prides itself on its commitment to delivering high-quality customer experiences, leveraging advanced technology and skilled personnel to optimize operations. The companyβs focus on continuous improvement and employee development ensures that its team is equipped to handle the evolving challenges of customer service in todayβs fast-paced environment.
Through its innovative approaches and dedication to customer satisfaction, Afni has established itself as a leader in the contact center industry. The company actively seeks to build long-term partnerships with its clients, helping them achieve their business objectives while enhancing their customers’ experiences.
The Operations Director will oversee the operations of the entire program including staffing levels for all projects and departmental financial impact factors, in order to ensure all client expectations are consistently being met for each project.Β *This position is work-at-home.* Essential Functions and Responsibilities:Β Lead managers and coaches to meet or exceed client KPIβs and expectations…
Some companies operating in Outsourcing/Offshoring industry.
Recruitment
LIFELINE CALL CENTER
Helping Companies Build Global Teams Through Ethical Outsourcing
Growth can be a great problem to haveβas long as you have the right team.
Digital Customer Experience. Content Security. AI Operations.
Adaptable. Scalable. Transparent. Remote.
Afni, Inc. headquarters is located at Bloomington, United States.
Afni, Inc. was founded in 1994.
Afni, Inc. has 50+ employees.
Afni, Inc. is Outsourcing/Offshoring company.
Jobicy
557 subscribers are already enjoying exclusive, experimental and pre-release features.
Free
USD $0/month
For people just getting started
Plus
USD $8/month
Everything in Free, and:
π π
Work at Afni, Inc.? Share your experiences.