SPS North America

SPS North America Inc. is the North American arm of SPS, a global technology-driven business transformation and outsourcing company. SPS describes its work as combining people, processes, data, and technology to help enterprise clients improve operations and focus on core business activities. The group says it has more than 20 years of experience and operates in more than 20 countries. Its North American headquarters is in New York City.

SPS’s Enterprise Workplace Solutions bring together Workplace Experience and Office Logistics. The company supports organizations seeking to improve employee and visitor interactions while simplifying office operations. Its workplace services include reception, hospitality, meeting and technology support, and other onsite assistance, delivered by trained service teams and supported by workplace technologies. Solutions are intended to accommodate onsite, remote, and hybrid work arrangements.

Office Logistics services address the movement and management of workplace information and resources. SPS describes offerings that include physical and digital mail services, document processing and workflow support, reprographics and print services, records management, secure screening, asset tracking, and office support. Technologies such as visitor-management tools, digital resource booking, mobile workplace applications, track-and-trace systems, and smart lockers can be used to connect these services and streamline day-to-day processes.

Beyond workplace services, SPS’s global portfolio includes Technology Business Solutions. The company says these offerings support back-office operations and client communications, including data and business process management, customer communications, and HR and payroll services. SPS positions its services for enterprise clients and public-sector organizations, with a focus on improving efficiency, accuracy, flexibility, and the handling of complex operational processes.

SPS identifies banking, insurance, healthcare, and legal organizations among its focus markets, and its North American recruiting materials also describe work with higher education and professional-services organizations. The company presents its services as adaptable to different client requirements, combining domain expertise, operational processes, and technology rather than relying on a single standard solution.

The business was founded in 2007 as Swiss Post Solutions, a unit of Swiss Post. Following expansion through new markets and acquisitions, AS Equity Partners acquired SPS from Swiss Post in 2022. The company adopted the SPS name in 2023. SPS Holding AG is headquartered in Zürich, Switzerland; SPS North America Inc. lists its own headquarters at 10 East 40th Street in New York, New York.

SPS states that its purpose is “Unlocking the power of possibility for businesses and the people they serve.” Its published values are Clients First, Delivering Excellence, and Innovative Thinking. The company says it puts employees at the core of its work and aims to support continuous growth through an inclusive environment, learning, and employee well-being. Its careers materials also describe efforts to support work-life balance and employees’ ability to disconnect outside normal working hours, subject to operational needs and applicable arrangements.