Solace is a digital healthcare advocacy platform founded in 2022 by Jeremy Gurewitz and Sara Sargent. It connects patients with expert healthcare advocates who are covered by insurance, notably Medicare and major Medicare Advantage plans. These advocates—comprising doctors, nurses, and healthcare experts—offer personalized assistance to help patients navigate the often complex and fragmented U.S. healthcare system, ensuring better care coordination and improved health outcomes.

The platform operates by listening to patients’ healthcare stories and matching them with the right advocate for their specific needs. Advocates work on patients’ behalf through phone or video interactions to make calls, schedule appointments, fill out paperwork, and provide ongoing support throughout the patient’s care journey. This service aims to untangle healthcare challenges and restore confidence in medical treatment and care management.

Solace’s proprietary electronic health record (EHR) and data platform enhance the care journey by reducing friction and bringing clarity and real-time guidance to decision-making. The company’s network spans across all 50 U.S. states and supports a variety of insurance providers, including Aetna, Blue Cross Blue Shield, Cigna, Humana, and UnitedHealthcare.

Having raised significant funding, including a $60 million Series B round in 2025, Solace is scaling its national network and accelerating development to make healthcare advocacy an integral and standard part of patient care. Its mission centers on empowering patients, improving outcomes, and fulfilling the promise of a more patient-centered healthcare system that addresses gaps existing in traditional structures.

Solace is committed to providing advocacy services that are accessible and covered by Medicare without hidden fees, aiming to support patients and their caregivers through every step of their healthcare needs, whether managing a new diagnosis, chronic illness, or obtaining appropriate care for loved ones.

Overall, Solace represents an innovative integration of technology and personalized healthcare support designed to transform patient experiences and outcomes in the U.S. health system.