Senior Project Manager

Led a team of 19 designers and QA throughout engagement with Fortune 10 design engagement in the Information Security sector
Handled global rollout of new product launches, coordinating channel partners and tech and design teams across eight countries
Actively managed the project staffing, assignments, and project schedule for on time delivery of design deliverables
Led client and internal stakeholders on weekly status calls, resolution calls and collaboration sessions as needed
Used Kanban system for the project team and client, as well as custom, automated reporting for the project schedule, its progress and team performance

Maintained 60%+ margins on all projects to over 75 projects in three years
Successfully managed 11 client engagements at a time; all delivered on schedule
Effectively managed technical teams as small as three members, and as large as nine
Applied Agile software methodology for all software projects throughout SDLC
Well-versed in handling conflict resolution and change orders between client and technical/design team to keep project on schedule and budget
Established company PMO process and metrics to keep margins above 60% while growing team from 2, to 5 employees using tools such as Excel, Trello, Asana, Excel/Google Sheets, and Airtable
Hired, trained and mentored sales, marketing, operations, design and QA teams
Maintained and grew client accounts to multi-year contracts and 220% YOY revenue growth on average
Successfully launched Hey Koala, a web-based SaaS tool for web designers to easily receive point and click feedback on projects, and speed up the feedback cycle of client and internal web projects

Managed Fortune 500, and Fortune 50 accounts as the leading project manager for the successful delivery of native, mobile products (State Farm, Home Depot, GameStop, HCA, others)
Oversaw and led the execution of UI/UX of mobile projects for accounts totaling $3.5-4MM in a year
Implemented usability testing through all projects to deliver proven UI/UX solutions through wireframing, and visual design sprints, and carefully balance custom native designs vs. HIG/Material Design standards
Successfully executed mobile and web products in the financial, retail, insurance, and medical sectors
Led all risk management, change management, and sprint planning/grooming meetings to ensure product success with clients, and execution per the project schedule
Assisted in the restructuring of all company contracts (fixed fee, retainer, T&M, CO/CR) to reduce project risk, improve expectation setting and deliverable clarity

Product manager for two internal B2B software products resulting in on-time delivery of MVP features and successful go-to-market
Applied an Agile Methodology in all fixed-bid, FTE, maintenance and rate card engagements
Produced SOWs, project architecture docs, kick off materials, user requirements and technical estimates
Tracked and communicated project/product progress using Gantt, milestone timeline, and PERT formula for risk assessment and estimates
Led Operations team for Mergers & Acquisitions in identifying and vetting candidates for purchase