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About Me

I have excellent management skills that motivate staff and team members, thereby enhancing productivity. I am a creative and resourceful thinker, and my strong work ethic and balanced energy help me resolve stressful situations. My IT support services include providing software, hardware, networking, and server support to clients, end-users, and servers. Exceptional diligence, and coordinate tasks until the issue is resolved.

Skills

Customer ServiceAgileBusiness AnalysisActive Directory

Experience

Sr. IT Support Analyst @ Alphabroder
09/10/2021 - Present

Oversee daily operatons, to insure employees stay connected

Lead IT Tech @ Business IT Source
09/15/2016 - 07/08/2021

Managed the configurations of laptops & desktops for customers

Dispatch Supervisor @ Friends Of Epilepsy
08/12/2009 - 01/23/2016

Education

IT Career Lab
03/05/2015

Netwrking

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