Customer Service Specialist - Administrative Assistant-Billing agent.
- Location
- Madagascar
- Rate, USD
- $15 / hour
- Work schedule
- Full Time, Contract, Internship, Part Time, Temporary,
- Links
- —
- Language skills
- French
- Available for Hire
- Yes
About me
With 8 years of experience in customer service, I have developed strong skills as a customer service representative, team leader, and supervisor. Alongside my roles as team leader and supervisor, I also handled administrative tasks, enhancing my organizational skills. Since March 2024, I have been working as a freelance billing agent, specializing in invoice videcoding for TIIME. My background demonstrates my ability to manage teams while maintaining high-quality customer service.
Professional area
Skills
Admin AssistantAdministrative AssistantAdministrative TasksAppointment SchedulingAssistant managerBillingCanvaChat and Email SupportClient ManagementClient RelationsClient Relationship ManagementClient SupportCommunication skillsCustomer and Client SupportCustomer ServiceCustomer SuccessCustomer SupportData EntryEffective CommunicationEmailExcellent Communication skillsFlexibleFrench languageJiraMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookOperationsTravel PlanningVirtual Assistance
Education
- 2012-2015 Bachelor's degree @ CNTEMAD
Experience
- March 2024-Present. Billing Agent @ LEMISSA
- August 2023 to 2024 Operation supervisor @ TLSCONTACT
- December 2022 to August 2023 Operation team leader @ TLSCONTACT
- April 2016 to December 2022 Customer service representative @ TLSCONTACT
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