As a Data Analyst at Apple, my mission was to harness the power of data to drive strategic decisions, demonstrated by creating dynamic, visually appealing dashboards that cut decision-making time by 25%. With a proficiency in machine learning, I developed models that predicted customer behavior and refined pricing strategies. My analytical approach empowered the organization to enhance its decision-making capabilities and optimize operations.
Previously, as a Support Analyst at Coinbase, I provided high-level support to institutional clients, ensuring a 95% satisfaction rate and fostering robust client relationships. My role involved deep dives into market trends and risk assessment in the fast-paced cryptocurrency market. The insights I generated informed investment strategies, contributing to the secure and successful navigation of this volatile industry.