Test Engineer

Test Engineer – IT Development with responsibilities for:
• Testing Back End and Front End software, identifying, investigating, and raising software Bugs, as well as working closely with Developers and wider Business stakeholders to resolve them.
• Main Back End Tester in successful implementation of business re-platforming (to iPipeline’s SSG) and migration to AWS Cloud services.
• Contributing to planning and architectural decisions throughout the re-platforming project.
• Evaluating Business risks, actively participating in planning, and estimation of the Sprint and any future work under the Agile methodology.
• Maintaining existing automation tests (C# with Selenium using nUnit).
• Designing and implementing a new Test Automation Framework (C# with Selenium and xUnit) for the re-platformed Business testing.
• Migrating automation tests of the parent company from Java to C#.
• Creating, maintaining, and automating API tests in Postman.
• Deploying tested and signed off software to Production (via Azure DevOps Releases).
• Actively participating in Agile ceremonies (including Scrum master roles on rotating basis).
• Mentoring new team members, sharing knowledge to bring them up to speed and helping them to integrate into the team.

Test Analyst – IT Development with responsibilities for:
• Testing software (Front Office and Back Office) using Manual Testing techniques and various automation tools to assist where appropriate and useful.
• Investigating and identifying the software Bugs and evaluating the Business risks.
• Logging issues to MS TFS/ADO and communicating all identified issues to Developers, Management and any stakeholders involved.
• Maintaining communications and supporting all other IT departments (App Support, Service Desk, MIS, DBAs) and Business users.
• Actively participating in planning and estimating the Sprints and any future work under the Waterfall as well as Agile methodology, be it for the new projects or Bug fixing and maintaining the environments.
• Assisting and supporting Project Managers and Software Architects in designing the new software and applications.
• Working with the third parties to ensure that software provided is suitable for the Business as well as working closely in resolving any software issues on the day-to-day basis.

In this roll I have been the main Tester in the Business-critical projects like the implementation of the:
• New Payment Systems (PayPal’s Braintree, Verifone 3DSv2 (hybrid)).
• “Buy Now, Pay Later” solutions (OpenPay, Clearpay).
• Fraud check solution (ACI’s RedShield).
• EDI solution (TrueCommerce (B2B and B2C)).
• Customer loyalty program (Loyalty Prime).
• Courier Allocation solution (Route Genie).
• New design Responsive Website Checkout.
• Internal Supplier Returns solution.
• Partial Refund solution.
• White Mail solution (Customer letters).
• Internal Generic Product Upload (product creation in bulk).
• Generic Stock Feed solution.
• Marketplaces solution.
• Customer Management solution (Numero).
• Personalised Product solution (YPP).
• Data Transfer solution (replacement for BizTalk).
• Multithreading Windows Services to improve performance.
As well as the Design and implementation of:
• New Product Types (e.g., Digital Downloads and Direct Despatch Digital Downloads).
• Internal Pick List Automation solution.
And:
• Reports server upgrade (from 2014 version to 2016 version).
• Sage upgrade (from Sage 500 to Sage 1000).
• Server migration.
• Internal Scoreboard application upgrade.
• Upgrade and maintenance of the parcel handheld scanner solution (SOD).

Logistics Administration Supervisor (Apr 2009 – Dec 2011) with responsibilities for maintaining adequate staffing; tracking Logistics Cost and Activity and producing Board Meeting and warehouse operational reports; tracking Temporary staff requirements; managing the reporting of absences, sickness, and holiday; actively participating in the project writing, testing, and successful implementations of any new warehouse management computer systems; training new and existing Admin staff.

Since September 2013 also responsible for newly started Logistics Customer Service department in addition to the above role, with responsibilities for recruiting, training, and managing Logistics Customer Service officers.

Since February 2014 also responsible for Claims department in addition to the above roles.

Warehouse Trainer (Apr 2009 – Dec 2011) with responsibilities for helping to prioritise workloads within the various Logistics departments, understanding the Warehouse systems and assisting Logistics teams in training operatives within the Ideal Shopping Direct warehouse as well as running Logistics Post Department.

Warehouse operative (Jun 2008 – Apr 2009) with responsibilities for picking and packing Customer Orders.

Agency worker.

Secretary with responsibilities for support and assistance in meetings, legal document creation and design, organization and maintenance of employees’ rotas and study plans, assistance creating new and updating existing study programmes, handling study exams and other confidential information as well assisting in project writing for funding from EU and LT Government and their successful implementations.