Software engineer
- Location
- Croatia
- Rate, USD
- $40 / hour
- Work schedule
- Full Time,
- Links
- —
- Language skills
- Croatian, English
- Available for Hire
- Yes
About me
With over 4 years of experience in technical support, sales, and operations, I bring a proven track record of leading teams, optimizing workflows, and delivering results in fast-paced environments. My roles as Sales Manager at A1 d.o.o. and Consultant at Vipnet have honed my skills in strategic planning, process improvement, and cross-functional collaboration. Proficient in tools like Python, JavaScript, and AI platforms, I combine technical expertise with strong leadership to drive operational excellence and foster innovation. My ability to mentor teams, manage complex projects, and align strategies with organizational goals positions me to excel in management, development, and senior leadership roles.
Education
- 2016/2020 bacc eng telecomunications @ Faculty of Traffic Sciences
Experience
- 20/02/2014 - 01/07/2015 Helpdesk Agent @ Hrvatski Telekom d.d.
Provided technical support and sales assistance, troubleshooting telecommunication services and devices while identifying sales opportunities to enhance customer experience.
- 01/09/2015 - 04/07/2016 Sales Assistant @ Hrvatski Telekom d.d.
Assisted customers in a telecommunications store, presenting and selling services and devices, managing sales transactions, and maintaining store operations.
- 06/2018 - 11/2018 Marketing Assistant @ NOVA TV d.o.o
Supported marketing campaigns, managed social media accounts, and assisted in creating strategies to boost brand awareness and customer engagement.
- 10/01/2021 – 31/12/2024 Sales Manager @ A1 d.o.o.
Managed sales of telecommunication services and devices, supervised store operations, trained staff, and ensured financial and inventory management.
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