Communications Specialist

I am a Support Team Lead with over 15 years of technical experience and 2 years of remote leadership. My expertise lies in managing distributed teams, handling escalations, and delivering responsive support across both Windows and Linux platforms. Additional experience includes ISP support for DSL services. I have a strong background in Active Directory, Exchange,…

I am a detail-oriented and highly analytical professional with extensive experience in English language instruction and online support. I am adept at communication, problem-solving, and adapting to diverse environments. My experience includes providing guidance, training, and assistance across multiple industries. I have delivered tailored English language training programs to professionals in corporate settings and designed…

I am an experienced Customer Service and IT Support professional with a proven record of resolving 95% of client issues on the first contact—quickly, efficiently, and with a personal approach. I have demonstrated success across technical support and service desk roles, assisting over 200 users weekly, from individuals to business teams, and managing both basic…

I am a professional with over 10 years of experience in customer service, technical support, BPO, after-sales, and administrative routines, working in multinational and national companies in the automotive, technology, artificial intelligence, and service sectors. I specialize in humanized customer service, customer experience (CX), conflict resolution, and customer retention, with experience across multiple channels including…

I am a dedicated professional with experience in building and maintaining strong relationships with clients. My background includes working in various roles within the banking and logistics sectors, where I have honed my skills in customer service and operational management. I am currently pursuing a Master’s degree in International Business, which is enhancing my understanding…