I am a multilingual professional with extensive experience in sales, B2B/B2C, and customer relations. I am fluent in Portuguese, Dutch, and English, with a reasonable command of Spanish and German. I pride myself on being naturally empathetic and skilled at adapting my communication styles to different audiences and settings. My strong background in remote work and client interaction has equipped me with the tools to excel in various environments. I possess an entrepreneurial mindset with a proven ability to solve problems, communicate clearly, and drive customer satisfaction. My diverse experiences have shaped my approach to client relations and sales, allowing me to effectively manage expectations and deliver results.
Managed new client onboarding, brand vision alignment and productions in Portugal. Ensured smooth communication and expectations from start to delivery.
Managed relationships with national and international clients (in-store and online). Specialized in photo, video, audio, and TV equipment. Oversaw order processing and logistics coordination. Closed sales and provided tailored technical advice. Collaborated with after-sales, marketing, and logistics teams.
Created a brand and business importing Portuguese wines. Managed client portfolio (restaurants, shops, individuals) and digital channels. Coordinated logistics between Portugal and Belgium. Handled budget, inventory, and customs documentation.
Provided front-line customer service and resolved inquiries. Processed payments, exchanges, and returns. Ensured smooth operation of the cashier area and addressed pricing issues.
Direct coordination with the director, strict time and budget management, and team leadership in high-pressure environments.
Jobicy
562 subscribers are already enjoying exclusive, experimental and pre-release features.
Free
USD $0/month
For people just getting started
Plus
USD $8/month
Everything in Free, and: