Customer Service Representative
- Location
- United States
- Rate, USD
- Not specified
- Work schedule
- Full Time, Part Time,
- Links
- —
- Language skills
- English, Russian, Ukrainian
- Available for Hire
- Yes
About me
I am willing to take on challenges and risks. Adaptive to new stuff. Responsible for my actions and keep my promises. Learning from mistakes and making my customers happy. Building good relations with coworkers and clients. Hardworking team player who achieves personal and company goals.
Professional area
Education
The user has not yet completed this section
Experience
- Jun’ 24 – Jun’ 24 Interpreter with the Afghan Refugees Support Center @ GDH Government Services LLC
Welcoming the visitors of the Afghan Refugees Support Center. Providing translation (Ukrainian – English) service to Ukrainian refugees.
- 10/22 – Present Rescue Admin @ Dallas Pets Alive
Monitor emails from DPA partner shelters and/or their social media for pets in need.
- 05/23 - Present Crisis Counselor @ Crisis text line
Providing support by creating a dialogue with texters who are looking for help.
- Feb’20 – Jun’22 Client Services Specialist @ Partner LLC
Issuing invoices, organizing delivery process, and conflict situations resolving.
- Jan ’19 – Dec ’20 Key Customer Specialist @ Pony Express LLC
Key customer support, order processing, complaint handling, contract formation, and renewal.
- Jun ’16 – Dec ’18 Customer Relations Specialist @ Autoparts LLC
Incoming calls acceptance, organizing the process of contracts formation, consulting clients.
- Sep ’07 – Apr ’14 Order Management Specialist @ Tomo Center LLC
Planning and organizing the company’s wares delivery according to the contract commitments.
- Oct ’05 – July ’07 Call Center Specialist @ Astelit LLC
Responded to customer requests for products, services and company information.
- Mar ’02 – Aug ’05 Manager I @ International Marriage Agency
Translation of incoming and outgoing correspondence from English language into Russian/Ukrainian.
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