Business Relations Manager

I am a dynamic and results-driven professional with a strong foundation in finance, cryptocurrency, and client engagement. Over the past six years, I have gained extensive experience across fintech, digital marketing, and business development, which has allowed me to develop a deep understanding of customer-centric strategies, crypto asset markets, and lead generation. My tenure at leading cryptocurrency platforms such as Kraken has provided me with critical insights into client retention, market trends, and blockchain-based products. I thrive in fast-paced environments and bring an entrepreneurial spirit, outstanding communication skills, and a proven ability to build lasting business relationships.

I am passionate about helping innovative companies grow by aligning strategic outreach with client success. In my current role as a Business Relations Manager, I cultivate partnerships with international corporations and government agencies, enhancing cross-border business development and promoting corporate training solutions to executive decision-makers. I consistently exceed outreach goals and position my company as a trusted provider in the corporate education space.

Previously, I have worked as a Social Media Marketing Adviser intern, where I designed and implemented digital campaigns that significantly boosted online engagement and organic web traffic. I applied SEO techniques to enhance visibility and produced compelling content to drive user interaction and brand awareness. My experience also includes managing staff operations and customer relations in the hospitality sector, where I delivered premium customer experiences and contributed to improved business performance.

As a Client Engagement Consultant at Kraken, I supported high-value clients navigating cryptocurrency transactions and product offerings, delivering real-time support across multiple channels. I stayed up to date on market developments in crypto, blockchain, and DeFi to provide informed, value-added client interactions. Earlier in my career, I worked as a Chat Host and Studio Assistant, promoting new games and enhancing community engagement.

I hold a Master of Arts and a BA (Hons) in History & Film Studies from Keele University. I am eligible to work in the UK and am passionate about Web3, blockchain innovation, and financial empowerment through emerging technologies.