Learning & Development Specialist

Designed and facilitated career readiness workshops, increasing participant job search confidence by 40% and strengthening employability skills. Coached and supported 50+ diverse learners, improving completion rates of individualized employment action plans and accelerating career progress. Conducted needs assessments and developed customized training plans aligned with learner objectives and labour market trends.

Mentored and coached 15 adult learners per cohort in technical training programs (UX/UI, Product Design, Data Analytics, Product Management). Evaluated 12+ assignments per learner and delivered actionable feedback, improving assignment success rates by 25%. Facilitated training on portfolios, resumes, and interview preparation, enabling 80% of learners to secure interviews within 3 months.

Directed and coached a team of 5, achieving the highest national employment placement rates (80%+) across two consecutive cohorts. Managed LMS administration for 200+ learner profiles, including course uploads, user management, and performance reporting. Designed and implemented a staff onboarding program that reduced integration time by 30% and accelerated team productivity. Collaborated with the DEI team to adapt curriculum for diverse learning needs, increasing learner satisfaction by 15%.

Facilitated 100+ professional development workshops on growth mindset, job readiness, and networking. Coached 300+ students one-on-one, contributing to a 90% graduation rate and 80% job placement in technology careers. Developed customized learning plans and applied DEI-informed strategies, reducing learner withdrawal rates by 20% and fostering inclusive learning environments.

Led the Women in Technology Program, designing and facilitating training that supported women entering tech careers with 100% graduation and employment placement rates. Redesigned and transitioned an in-person employment and life skills program to a fully remote model using digital tools such as Zoom. Delivered workshops including resume writing and job search strategies, increasing participant employment confidence scores by 35%. Managed applicant pipeline of 100+ candidates, implementing streamlined intake procedures.

Developed and launched a 20-week employment readiness program with an 80% participant completion rate. Facilitated 50+ interactive workshops on goal setting, career exploration, and interview preparation. Designed and implemented a curriculum framework grounded in adult learning principles, boosting learner engagement by 25%.

Provided employment and job search coaching to individuals with disabilities, enabling access to sustainable and inclusive employment opportunities. Delivered tailored guidance on resumes, cover letters, interview preparation, networking, and job search strategies. Contributed to program placement success, increasing client employment outcomes by 20% within six months.