Project and Delivery Manager

Orchestrated end-to-end execution of complex programs, ensuring alignment with organizational objectives. Led and inspired a team of 200 professionals, fostering a high-performance work environment. Managed project budgets and financial metrics, ensuring cost-effectiveness and resource optimization. Developed key performance indicators (KPIs) and project metrics to analyze initiative success. Identified new business opportunities through market research and strategic roadmap development.

Spearheaded strategic planning and execution of key projects, aligning with organizational goals. Designed and implemented efficient workflows to optimize operational processes. Established end-to-end delivery processes, ensuring timely project delivery and quality outcomes. Directed risk management strategies to mitigate operational risks and enhance support workflows. Led and mentored a team of 40 professionals, fostering a high-performance culture.

Spearheaded project workflows, ensuring seamless initiation and execution across multiple projects. Developed and implemented innovative business process management strategies to enhance operational efficiency. Directed cross-functional teams, fostering collaboration among Product Managers and Engineering professionals. Cultivated strong stakeholder relationships, aligning project deliverables with client expectations. Managed risk assessments and crisis management plans to mitigate project challenges.

Implemented agile methodologies, enhancing team responsiveness and collaboration. Orchestrated end-to-end delivery processes, optimizing workflows and ensuring high-quality project outcomes. Integrated emerging technologies into project workflows, aligning with industry trends and improving efficiency. Developed robust KPI systems, enabling effective tracking of team and project performance. Led cross-functional release management, coordinating activities to minimize risks and ensure successful launches.

Led team in successful development and maintenance of Bills.com website, overseeing 9 projects from initiation to completion. Coordinated project timelines, optimized resource allocation, and ensured quality standards and deadlines were met. Collaborated with design, marketing, and IT teams for seamless integration of website features. Translated business needs into technical specifications through effective stakeholder engagement. Maintained detailed documentation and generated reports on project status and performance metrics. Technologies used: Jira, Confluence.

Developed and optimized CI/CD processes using Terraform on GCP, enhancing deployment efficiency. Managed marketing software tools, ensuring seamless functionality and performance. Analyzed data to derive insights, optimizing marketing strategies for user engagement. Implemented quality assurance processes, guaranteeing website reliability and security. Researched emerging technologies to innovate solutions for improved website performance.

Led cross-functional team in development and maintenance of Bills.com, delivering high-quality web solutions. Orchestrated complex program deliveries to enhance client satisfaction and business growth. Managed budgets and key performance indicators to ensure cost-effectiveness within projects. Fostered a culture of high performance through effective team leadership and stakeholder engagement. Identified new business opportunities through strategic planning and innovative problem-solving.

Formulated and executed strategic initiatives aligned with organizational goals. Led end-to-end project lifecycles, ensuring timely and successful delivery. Headed the support and programming team, providing visionary leadership and mentorship. Drove the design, development, and maintenance of web applications. Enhanced client portfolios through innovative problem-solving and business process management.

Conducted comprehensive analysis of Electronic Data Interchange (EDI) processes within INSXCloud project, utilizing data analytics to optimize transactions. Developed and executed robust test cases, ensuring reliability and accuracy of EDI transactions through automated testing. Designed and maintained reporting tools, delivering insightful dashboards and visualizations for stakeholders. Contributed to project planning and agile processes, enhancing development and improvement of INSXCloud. Documented EDI analytics processes and maintained thorough documentation of system architecture for knowledge transfer.

Led design and development of scalable web solutions while optimizing system architecture for high performance. Conducted queries optimization and implemented best practices for database design to enhance efficiency and scalability. Oversaw end-to-end project delivery as Technical Project Manager for Kaartenhuis, ensuring client satisfaction. Implemented agile methodologies to streamline workflows and boost productivity across teams.

Spearheaded end-to-end project coordination, ensuring timely and within-budget completion. Collaborated with cross-functional teams to define project scopes, objectives, and deliverables. Developed IT business plans aligning technology initiatives with organizational objectives. Cultivated relationships with stakeholders, ensuring deep understanding of business needs.

Led team of 8 professionals, cultivating a collaborative, high-performance environment. Oversaw comprehensive project coordination, ensuring timely delivery and adherence to quality standards. Developed and executed strategic business plans that aligned with organizational objectives. Managed and optimized project budgets to enhance cost-effectiveness and resource allocation. Established cross-departmental relationships to facilitate effective collaboration and business growth.

Delivered technical consultancy for E-Learning systems integration, enhancing user engagement and learning outcomes. Conducted stakeholder engagement sessions to align project objectives with client needs.

Spearheaded development of Content Management System for epygi.com, enhancing user experience and facilitating seamless content updates. Developed Intranet marketing system, improving internal communication and collaboration across teams. Designed and implemented a robust database system for product components, ensuring efficient data management. Managed databases and web services, maintaining data integrity, security, and system performance.

Developed dynamic web applications, enhancing user experiences and engagement. Built and maintained robust databases, ensuring seamless data management and retrieval. Conceptualized and implemented innovative E-Learning platforms, advancing online education accessibility. Created comprehensive Student Survey and Qualification Assessment systems, improving feedback mechanisms. Monitored E-Learning design trends, integrating best practices to optimize educational solutions.

Designed and developed visually appealing, user-friendly websites to enhance user engagement. Led creation of customized web applications, improving functionality and user experience. Administered 12 web servers, ensuring security, optimal performance, and uptime. Managed site content and conducted regular maintenance for www.sci.am. Developed and maintained databases with Access, SQL, and MySQL for efficient data management. Implemented SEO best practices to optimize web visibility and traffic.