Administrative Assistant

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Spanish
Available for Hire
Yes
Hire me

Hire me

Jobicy Account
You need an employer account to access the resume database.
Log in to save

About me

I am a bilingual administrative professional with over 5 years of experience specializing in healthcare operations, credentialing support, and remote project coordination. Throughout my career, I have demonstrated success in leading onboarding initiatives, maintaining accurate provider records, and collaborating cross-functionally with clinical and operational teams. I am adept at creating standard operating procedures (SOPs), managing timelines, and resolving credentialing barriers efficiently.

My technical proficiency includes working with EMR/EHR software such as Athena, Simple Practice, and Kareo, as well as CRM and internal HR systems. I am detail-oriented and tech-savvy, which allows me to support scalable healthcare solutions effectively. I have strong communication skills and a passion for improving healthcare operations through streamlined processes.

In my current role as an Administrative Assistant at Finni Health, I spearhead company-wide initiatives including launching centralized call lines and managing project timelines. I create and maintain SOPs and onboarding workflows to ensure consistency across remote teams. I also act as the operational point of contact for new hires, coordinating onboarding, credentialing, and documentation with minimal supervision.

Previously, I worked as a Breast Pump Coordinator, Registered Behavior Technician, Office Clerk, and Front Desk Receptionist, gaining valuable experience in insurance verification, patient intake, behavioral care documentation, and administrative support. These roles have strengthened my ability to manage schedules, maintain HIPAA compliance, and support healthcare providers effectively.

I am open to fully remote positions nationwide and am committed to leveraging my skills to contribute to efficient healthcare administration and operations. I continuously seek opportunities to improve processes and collaborate with cross-functional teams to enhance provider activation speed and internal communication.




Education

2020–2022 Bachelor of Science in Public Health @ Florida International University
2018–2019 Associate of Arts @ Palm Beach State College
In Progress, Graduating Jan 2026 Master of Science in Mental Health Counseling @ Southern New Hampshire University

Experience

Sep 2024 – Present Administrative Assistant @ Finni Health

Spearheaded company-wide initiatives, including the successful launch of a centralized call line, managing project timelines, stakeholder alignment, and implementation across clinics. Created and maintained SOPs, process documentation, and onboarding workflows to support scalable clinic operations and ensure consistency across remote teams. Acted as the operational point of contact for new hires, coordinating onboarding, credentialing, and documentation with minimal supervision. Collaborated cross-functionally with leadership, clinical teams, and HR to identify workflow gaps and implement solutions that improved provider activation speed and internal communication. Managed internal HR systems, calendars, and applicant tracking tools to support provider readiness and compliance. Utilized Slack, Google Workspace, and EMRs (Athena, Kareo, Simple Practice) to support daily remote operations and ensure accurate recordkeeping.

Feb 2023 – Aug 2024 Breast Pump Coordinator @ Healthy Baby Essentials

Verified insurance eligibility for breast pump equipment. Coordinated orders and answered inquiries from new mothers and providers. Worked closely with healthcare systems and medical terminology.

Jun 2023 – Jan 2024 Registered Behavior Technician @ Boston Behavior Learning Center

Assisted with behavioral care plans while documenting case notes and patient progress independently. Communicated updates with guardians and maintained organized, HIPAA-compliant records.

Feb 2022 – May 2023 Registered Behavior Technician @ Acquiring Skills

Managed patient intake processes, created documentation, and prepared progress reports on strict deadlines. Collaborated with educators and clinical staff for case planning and execution.

Jun 2020 – Feb 2022 Office Clerk @ Health Care District

Performed administrative functions including mail processing, phone coverage, data entry, and scheduling. Supported invoice tracking and document filing with strong attention to confidentiality and accuracy.

Jan 2018 – Mar 2020 Front Desk Receptionist @ Cardiology Partners

Checked in patients, scheduled follow-up appointments, and verified insurance coverage. Maintained EMRs and ensured patient records were accurate and updated.


Recommend this talent

Related resumes

Recommend this specialist

Jobicy+ Subscription

Jobicy

578 professionals pay to access exclusive and experimental features on Jobicy

Free

USD $0/month

For people just getting started

  • • Unlimited applies and searches
  • • Access on web and mobile apps
  • • Weekly job alerts
  • • Access to additional tools like Bookmarks, Applications, and more

Plus

USD $8/month

Everything in Free, and:

  • • Ad-free experience
  • • Daily job alerts
  • • Personal career consultant
  • • AI-powered job advice
  • • Featured & Pinned Resume
  • • Custom Resume URL
Go to account ›