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Senior Partner Success Manager | Partner Strategy & Enterprise Relationship Leadership

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Spanish
Available for Hire
Yes
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About me

I am a Partner Success and Strategic Partnerships leader with over 15 years of experience driving revenue growth, partner enablement, and lifecycle success across SaaS, CMS, and digital marketing environments. I specialize in developing and scaling partner programs, aligning go-to-market strategies with business outcomes, and strengthening C-level relationships to deliver measurable impact. My approach combines strategic vision with hands-on execution to accelerate adoption, retention, and partner-led revenue growth on a global scale.

Throughout my career, I have managed over 50 strategic digital partners representing more than $10 million in annualized revenue, achieving a 98% retention rate and 22% year-over-year expansion. I established LATAM Partner Success operations from the ground up, securing top global performance and generating $200K incremental revenue within six months. I have designed and executed partner playbooks that integrate automation, analytics, and enablement programs to accelerate adoption and revenue growth.

I founded and scaled a consumer brand that achieved 198% year-over-year growth through strategic partnerships and data-driven go-to-market planning. My professional experience spans leadership roles at Wix.com, The Good Protein, Chetu, Inc., Applearn®, NRS Media, and Panda Security, where I have consistently delivered strong business results and built lasting partnerships.

I am proficient in Salesforce, HubSpot, CMS platforms like Wix Studio, AI tools, Google Analytics, Semrush, and partner portal management. I am bilingual in English and Spanish, which enables me to effectively manage and grow partnerships across diverse markets including the Americas, EMEA, and LATAM.

I hold an MBA in International Business (Cum Laude) from Universidad Isabel I in Spain and a BBA in Business Administration from Universitat Oberta de Catalunya. I have also earned certifications in Customer Success Management, Customer Analytics, Operations Analytics, Google Digital Marketing & E-commerce, and Google IT Automation with Python.

I am passionate about leveraging data-driven insights and cross-functional collaboration to build scalable partner success infrastructures that drive growth and satisfaction. I look forward to continuing to lead strategic partnerships and partner success initiatives that create significant business value and long-term relationships.




Education

2020 MBA in International Business @ Universidad Isabel I

Cum Laude

2003 BBA in Business Administration @ Universitat Oberta de Catalunya

Experience

Apr 2022 – Present Strategic Partnerships Success Manager / Senior Partner Success Manager @ Wix.com

Lead Partner Success strategy for a global portfolio of 50+ digital partners across SaaS, CMS, and e-commerce ecosystems. Achieved 98% retention rate and 22% YoY expansion through data-driven partner engagement and lifecycle frameworks. Built scalable partner success infrastructure including health scoring, success metrics, and playbooks. Designed and led Quarterly Business Reviews with partner founders and senior executives. Partnered with Product, Sales, and Marketing teams to launch co-selling and co-marketing initiatives. Championed adoption of AI-driven insights and CMS tools.

Nov 2021 – Apr 2022 Partnerships Development Manager – LATAM @ Wix.com

Established Wix’s LATAM Partner Program, onboarding top regional agencies and achieving top team performer status for five consecutive months. Delivered $200K in incremental revenue through partner enablement and targeted acquisition programs. Created localized training and onboarding frameworks improving time-to-value and partner satisfaction.

Jan 2020 – Nov 2021 Founder & Chief Executive Officer @ The Good Protein

Founded and scaled a consumer brand from concept to profitability, leveraging strategic partnerships to expand operations across LATAM and the U.S. Delivered 198% YoY revenue growth through data-driven partnership and channel strategies. Negotiated national and international distribution agreements. Oversaw strategic operations, marketing, and business development.

Feb 2017 – Jan 2020 National Account Director @ Chetu, Inc.

Directed business development across SaaS, gaming, and logistics sectors, managing a $5.3M client portfolio across the Americas and EMEA. Developed strategic technology partnerships to enhance customer solutions and recurring revenue. Built and maintained C-level relationships.

Oct 2013 – Dec 2016 Customer Success Manager @ Applearn®

Oversaw SaaS adoption, enablement, and relationship management for 15 enterprise clients across LATAM and EMEA. Maintained 100% client retention by designing tailored onboarding, training, and engagement programs. Partnered with Microsoft as a vendor success liaison.

Jan 2008 – Aug 2013 International Account Director @ NRS Media

Executed global marketing and media partnership programs, generating €25M+ in client revenue across 20+ international markets.

Jan 2007 – Jan 2008 Global OEM Channel Director @ Panda Security

Forged global OEM alliances with HP, Sony, and Intel, developing joint product and marketing initiatives worth €50M in annual value.


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