I have over 8 years of experience in IT, specializing in software design and development with a focus on Microsoft Dynamics CRM. Throughout my career, I have utilized Agile and Waterfall methodologies alongside SDL implementations to deliver robust CRM solutions. I have led cross-functional teams and implemented Azure DevOps for CI/CD pipelines, which significantly reduced deployment times and enhanced collaboration between development and operations.
My expertise spans multiple versions of Microsoft Dynamics CRM, including 2011, 2013, 2015, 2016, and Dynamics 365. I have hands-on experience with entities, views, web resources, ribbons, charts, configuration, customization, and integration with platforms such as SharePoint and Outlook. I have successfully migrated legacy CRM systems to Dynamics 365 CE, improving user experience and adoption rates.
I am skilled in developing custom Power Apps and automating business processes using Power Automate and Azure Logic Apps, which have improved operational efficiency and data accuracy. My technical proficiency includes client-side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET, and ASP.NET, as well as backend development with C# and SQL Server.
I have developed and maintained plugins, workflows, dialogs, and business process flows within Dynamics CRM, leveraging the Events Pipeline for complex event handling. Additionally, I am experienced in creating and managing managed and unmanaged solutions, SSRS reports, dashboards, and RESTful APIs using ASP.NET Web API.
I am a quick learner, highly motivated, and adaptive to new technologies and challenging environments. I thrive both as an independent contributor and as a productive team member, always aiming to deliver high-quality solutions that meet business needs.
I hold certifications including Microsoft Certified: Azure Fundamentals, Microsoft Dynamics 365 Fundamentals, and Microsoft Power Platform Developer Associate, which validate my expertise and commitment to continuous learning.
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