Scrum Master | Agile Delivery Lead | Team Coach

Led cross-functional software and DevOps teams across five countries, contributing to consistent ~90% quarterly objective achievement through stronger planning and cross-team alignment. Facilitated Agile ceremonies as decision-focused working sessions, enabling more realistic commitments and stronger team ownership of delivery. Partnered with Product Owners and Technical Leads to refine and prioritize backlogs, ensuring work was delivery-ready and aligned with business priorities. Introduced structured retrospective experiments and feedback loops that improved action follow-through and accelerated team autonomy. Built Jira dashboards tracking backlog readiness, sprint forecasting, velocity, and cross-team dependencies, increasing visibility into progress, risks, and team capacity. Coached teams on estimation, refinement, and collaboration practices, strengthening Agile maturity and supporting more consistent delivery.

Coordinated regulated enterprise initiatives across delivery teams, leadership, finance, procurement, and vendors, improving alignment across complex cross-functional environments. Monitored timelines, risks, dependencies, and overall status, giving leadership clearer visibility for planning, escalation, and decision-making. Oversaw budget tracking, forecasting support, invoicing, purchase orders, and vendor coordination, helping maintain continuity across operational and delivery workstreams. Removed approval, staffing, and vendor-related blockers, reducing administrative friction and helping teams move work forward more smoothly. Streamlined governance and procurement workflows, reducing administrative cycle time by 25% while maintaining compliance and auditability. Adapted planning and governance approaches to support hybrid delivery models without adding unnecessary processes.