Distribution & Operations Leader

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

I am a Distribution & Operations Leader with over 7 years of experience overseeing high-volume warehouse, logistics, and distribution operations within 3PL, supply chain, and food service environments. I have a proven ability to manage full-cycle distribution activitiesβ€”including inventory accuracy, labor planning, safety, quality, and KPI performanceβ€”while developing high-performing teams and maintaining exceptional service levels. I specialize in leading day-shift operations, optimizing workflow efficiency, and ensuring on-time, accurate deliveries that exceed customer and business expectations.

Throughout my career, I have been recognized for driving continuous improvement, strengthening compliance with OSHA and HACCP standards, and enhancing productivity through data-driven decision-making. I am committed to supporting a positive culture and operational excellence in every role I undertake. My experience includes managing end-to-end warehouse and distribution operations, utilizing automation technology to improve efficiency, and conducting inventory counts to maintain product availability.

I have successfully partnered with transportation teams to coordinate outbound loads, reduce delays, and resolve routing issues, which has improved delivery performance. I analyze KPIs daily to implement corrective actions that reduce errors and increase productivity. I lead warehouse safety programs, enforce OSHA standards, and maintain compliance with quality and sanitation guidelines, resulting in significant reductions in workplace accidents.

In leadership roles, I direct labor planning, scheduling, and workflow prioritization to meet operational and customer service objectives. I manage budget-impacting decisions by optimizing labor and controlling waste to support P&L performance. I conduct leadership development, performance reviews, and coaching sessions that strengthen employee engagement and improve shift performance.

I collaborate with cross-functional teamsβ€”including logistics, transportation, inventory control, customer service, and supply chainβ€”to resolve issues related to order accuracy and product availability. I support continuous improvement initiatives using Lean principles to improve workflows, reduce bottlenecks, and increase service consistency across shifts. I am passionate about applying data-driven problem-solving to resolve complex logistical challenges and cut operational costs while maintaining a spotless safety record.


Professional area



Education

2003 Associate Degree in Computer and Information Systems Security @ Dekalb Technical College

Experience

2023 – 2025 Warehouse Supervisor @ Owens & Minor

Managed end-to-end warehouse and distribution operations including inbound receiving, outbound shipping, inventory accuracy, order fulfillment, and nightly productivity targets. Utilized automation technology to improve efficiency and accuracy. Conducted inventory counts to improve accuracy and product availability. Oversaw distribution documentation and partnered with transportation teams to coordinate outbound loads. Analyzed KPIs daily and implemented corrective actions reducing errors by 30% and increasing productivity by 18%. Led warehouse safety programs, enforced OSHA standards, and ensured HACCP compliance. Maintained clean, organized, audit-ready warehouse. Directed labor planning and workflow prioritization. Managed budget-impacting decisions to optimize labor and control waste. Conducted leadership development and coaching. Collaborated with cross-functional teams to resolve operational issues. Supported continuous improvement initiatives using Lean principles.

02/2023 – 08/2023 Warehouse Shipping Supervisor @ UNFI

Managed workflow realignment and strategic dock planning improving on-time shipments by 22%. Achieved 97% audit compliance by enforcing safety, quality, and regulatory standards, reducing workplace incidents by 40%. Implemented new inventory tracking system cutting shipping errors by 30% and boosting customer satisfaction. Optimized logistics and team performance reducing transportation costs by 10% and increasing operational efficiency by 15% during peak seasons.

2017 – 2023 Operations Manager @ Armada

Directed an 800,000 sq. ft. multi-temperature facility with 100+ associates, 4 supervisors, and 4 leads. Increased employee attendance from 68% to 95% by building a culture of accountability and engagement. Improved workflows and processes boosting productivity by 50% and reducing new hire training time by 40%. Enhanced inventory accuracy by 25% and reduced waste by 20% through upgraded inventory management systems. Strengthened cross-functional collaboration improving shipping speed by 10% and customer satisfaction by 30%. Championed safety and compliance with OSHA, HACCP, and SQF standards maintaining a spotless record. Applied data-driven problem-solving to resolve logistical challenges and cut operational costs by 10%.

2004 – 2017 Dock Supervisor @ Armada

Reduced labor costs by 25% enabling efficient resource allocation and profitability. Decreased dock congestion by 35% through process redesign improving goods flow and operational efficiency. Implemented new scheduling system enhancing workforce coverage and productivity. Supervised 30 team members ensuring seamless inbound and outbound operations. Improved shipping and receiving accuracy driving higher performance and customer satisfaction. Led daily planning and performance reviews to identify improvement opportunities. Facilitated safety training fostering a strong culture of safety and compliance.


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