I am a dedicated manager with over 2 years of experience in supervision, operations management, administration, training, project management, and cross-functional communication. I am a team player with expertise in managing staff to ensure efficient production and am detail-oriented in scheduling and organizing tasks.
In my current role as an Administrative Officer at Panacape Trading DMCC in Dubai, I manage daily office operations, coordinate communication between departments, support senior management with administrative tasks, and assist with financial record-keeping and payroll processing. I also organize travel arrangements and company events, ensuring smooth logistics and adherence to company policies.
Previously, I worked as a Senior Operation Manager and Financial Support at TidyHill Building CO LLC, where I developed and implemented strategies to enhance operational efficiency, monitored business processes, analyzed financial data, and led a team of production and administrative staff. I focused on improving productivity and maintaining a positive working environment.
I also have experience as a Science Department Specialist at International IT University, where I organized scientific events, trained staff on bibliometric databases, assisted with research grant applications, and coordinated with various academic and research institutions. This role enhanced my organizational and communication skills.
Earlier in my career, I was an English and Chinese teacher at the School of Success, where I developed curricula, assessed student progress, and helped students overcome language barriers. This experience strengthened my interpersonal and teaching abilities.
I am fluent in Kazakh and Russian, proficient in English, and have intermediate skills in Mandarin Chinese. My skills include problem-solving, management, interpersonal communication, active listening, computer proficiency, flexibility, adaptability, attention to detail, team leadership, and business strategy. I am motivated to continue growing professionally and contributing to organizational success.
Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies to ensure smooth workflow. Support senior management with administrative tasks, including preparing reports, managing documents, and organizing files. Coordinate communication within the office, serving as a point of contact between departments and assisting staff with information requests. Maintain accurate records of financial transactions, assist with budget tracking, and support payroll processing as needed. Organize travel arrangements and prepare travel itineraries for team members, ensuring cost-effectiveness and adherence to company policies. Support onboarding processes for new employees, handling paperwork, and coordinating initial training sessions. Assist in planning and organizing company events, meetings, and workshops, managing logistics and catering arrangements.
Development and implementation of strategies to enhance operational efficiency. Monitoring and optimization of business processes to improve productivity. Collection, analysis, and interpretation of data related to operational activities and finances. Providing regular reports to the management on the financial status and operational efficiency. Leadership and coordination of the team, including the management of production and administrative staff. Performance evaluation and ensuring the professional development of employees. Maintained positive, professional working environment to optimise staff and customer satisfaction. Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
Participation in the planning and organization of events aimed at intensifying the scientific activities of the University’s teaching staff, including organizing and conducting scientific and practical conferences, round tables, seminars and other scientific events of the University. Training and advising professors and university staff on registration of personal accounts in bibliometric databases (Scopus, WoS, IEEE, etc.). Providing assistance to university employees in the organization and preparation of applications for research, technical and methodical assistance in the execution of official documents, which are part of the competitive documentation on grant and program-targeted financing. Informational and organizational support for the participation of the University’s professors and teaching staff in competitions for work for state prizes, state scholarships, other prizes and awards for the performance of research works. Carries out systematization and analysis of research and development works of the University, funded by the Ministry of Science and Higher Education of the Republic of Kazakhstan and the Committee of Science, other organizations. Takes part in the preparation of plans and reports on the competence of the Department of Science, provides direction of necessary reporting to the Ministry of Science and Higher Education of the Republic of Kazakhstan and other organizations. Cooperation and correspondence with Kazakh and foreign universities, research institutes, other organizations on the activities of the Department of Science.
Evaluated student language developments through verbal and written assessments, providing extra support to struggling or underachieving pupils. Helped teachers develop creative, inspiring and exciting curriculums for English and Chinese classes. Graded exam papers and identified corrections to enable learning from mistakes. Sourced and developed workbooks, presentations and visual aids. Helped students overcome language barriers through motivation, dedication and persistence in helping them to succeed. Planned, prepared and delivered English and Chinese classes for students in various age groups.
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