I am a detail-oriented Administrative Professional with over 7 years of experience, including more than 2 years of proven success working remotely in fast-paced healthcare environments. I am highly skilled in virtual office coordination, digital scheduling, documentation management, EHR systems, cross-functional communication, and managing high volume workflows independently. I am known for exceptional reliability, strong communication, rapid adaptation to new software, and the ability to maintain accuracy, confidentiality, and productivity while working remotely. I consistently support seamless operations for distributed teams through organized, proactive, and tech-savvy administrative support.
In my current role as an Administrative Coordinator at Essen Healthcare, I deliver high-quality administrative support in a fully remote setting, ensuring smooth day-to-day operations across multiple teams. I manage digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance. I coordinate virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly.
I oversee remote service requests, transportation coordination, and follow-ups while maintaining detailed logs and timely status updates. I support reporting and compliance processes by organizing, tracking, and preparing data for internal reviews. I assist staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment.
Previously, I worked as an Administrative Support / Client Services Assistant at Katrix Homecare & Concierge Services, where I assisted with various administrative tasks, including documentation, record-keeping, and appointment coordination. I provided professional customer support via phone and email, addressing client inquiries promptly and courteously. I organized service records, updated logs, and prepared reports for supervisors while coordinating client appointments and supporting daily office operations.
Earlier in my career, I served as an Office Assistant / Administrative Aide at Visiting Angels Adult Care, supporting daily administrative functions such as documentation, reporting, and scheduling. I entered and updated client information while maintaining accurate and organized files. I facilitated communication between supervisors, staff, and clients to support smooth operations and maintained a professional and well-organized office environment. I provided reliable administrative support through consistent communication and timely task management.
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Delivered high quality administrative support in a fully remote setting, ensuring smooth day to day operations across multiple teams. Managed digital scheduling, record updates, and secure documentation using ECW (eClinicalWorks), Foothold, Psyckes, and CES, maintaining accuracy and compliance. Coordinated virtual communication between departments, clients, and healthcare providers to streamline workflows and resolve issues quickly. Oversaw remote service requests, transportation coordination, and follow ups while maintaining detailed logs and timely status updates. Supported reporting and compliance processes by organizing, tracking, and preparing data for internal reviews. Assisted staff virtually with task management, document preparation, and operational needs, ensuring consistent productivity in a digital environment. Maintained a high level of accuracy, confidentiality, and reliability while managing multiple responsibilities independently.
Assisted with a variety of administrative tasks, including documentation, record-keeping, and appointment coordination. Provided professional customer support via phone and email, addressing client inquiries promptly and courteously. Organized service records, updated logs, and prepared reports for supervisors. Coordinated client appointments and supported daily office operations. Maintained well-organized filing systems and facilitated communication between clients, caregivers, and staff.
Supported daily administrative functions, including documentation, reporting, and scheduling. Entered and updated client information while maintaining accurate and organized files. Facilitated communication between supervisors, staff, and clients to support smooth operations. Maintained a professional and well-organized office environment. Provided reliable administrative support through consistent communication and timely task management.
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