I am a Senior Lead Product Manager and IT Project Manager with nearly 20 years of experience delivering enterprise software and digital solutions across telecom, manufacturing, automotive, logistics, insurance, and energy sectors. I have been responsible for managing multi-million-euro project portfolios and leading complex IT initiatives including cloud integrations, large-scale data migrations, CRM platform implementations, and SAP transformations and system upgrades.
Throughout my career, I have built and led cross-functional teams while aligning product direction and technical delivery with business and stakeholder objectives. My focus is on delivering reliable software solutions and digital platforms that improve operational efficiency, support business growth, and enhance customer experience.
I have extensive expertise in enterprise software implementation, cloud integrations, SAP transformations, CRM platform delivery, and enterprise system modernization. I am skilled in product strategy and roadmap planning, product lifecycle management, business and technology collaboration, and requirement alignment.
My leadership experience includes program and project management, large-scale IT project delivery, cross-functional team leadership, budget and risk management, release and go-live planning, and agile, scrum, and waterfall delivery methods. I am also experienced in business process automation, customer journey improvements, data governance and reporting, and operational efficiency improvement.
I am passionate about mentoring and developing teams, managing stakeholder relationships, and fostering knowledge sharing and collaboration. I have successfully led projects such as Telefónica’s SAP S/3 to S/4 transformation, multiple enterprise system deliveries, and Microsoft Dynamics CRM implementations, ensuring smooth system migrations and stable production environments.
I work closely with business stakeholders, architects, and delivery teams to ensure solutions are aligned with operational needs and delivered successfully from planning through release. I continuously strive to improve system integration through cloud and API services, strengthening connectivity and enabling more efficient business processes.
My goal is to continue driving digital transformation and enterprise delivery by leveraging my expertise in product management, technology leadership, and team development to create impactful business solutions.
Responsible for delivering Microsoft Dynamics CRM solutions for enterprise clients, including system customization, workflow automation, integrations, and data migration. Worked closely with business stakeholders, solution architects, and development teams to translate business requirements into CRM solutions and ensure successful system delivery from design through testing and go-live. Delivered CRM implementations including customization, UI improvements, workflow automation, and system integrations. Led testing, release planning, and go-live readiness to ensure smooth system launches and stable production environments. Integrated Microsoft Dynamics CRM with SAP and other enterprise platforms using cloud-based interfaces (TIBCO Scribe Online) and led CRM data migrations across Dynamics CRM, SQL, and Azure environments. Delivered CRM projects from requirements definition through production go-live, ensuring smooth deployment, meeting operational requirements, and maintaining stable system performance.
Supported SAP implementation and optimization projects, working closely with business stakeholders and technical teams to improve system functionality, reporting, and operational processes. Provided consulting across SAP BI and logistics modules. Designed and implemented SAP BW dashboards and reporting solutions aligned with business KPIs. Provided functional consulting across SAP logistics modules including MRP, PP, MM, WM, and EWM. Supported SAP project planning, testing coordination, and system rollout activities. Delivered SAP training and e-learning materials to improve user adoption.
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