Bilingual administrative and operations support assistant with practical experience in customer service, inventory control, and business documentation. Currently expanding my technical capabilities through applied training in Python, SQL, and Power BI to enhance data handling and process support. I am a reliable, detail-oriented team member with a typing speed of 70 WPM, dedicated to maintaining accuracy and data confidentiality in remote work environments.
Coursework focused on administration, accounting, cost analysis, and operational processes. Expected completion: 2027.
Training in Python, SQL, Power BI, and data handling fundamentals through practical exercises and applied learning projects.
Assisted with daily administrative and customer service tasks in a family-owned stationery and bookstore business. Supported billing and collections processes, stock control, merchandise reception, and basic inventory organization. Also helped with customer assistance and general business documentation.
Provided administrative support for insurance claim documentation and file organization. Assisted with reviewing and editing reports, maintaining physical and digital records, and handling phone calls and client inquiries with attention to detail and accuracy.
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