Senior QA Leader | Automation Architect | Engineering Excellence

Architected and delivered 1,400+ automated regression tests using Selenium and C# for Salesforce and Adbook+ platforms, achieving a 90% reduction in production bugs and significantly improving release velocity. Implemented the Page Object Model design pattern across the automation codebase, resulting in a 75% reduction in redundant code and enabling rapid onboarding of new features without test refactoring overhead. Configured and maintained end-to-end CI/CD automation pipelines in Azure DevOps, enabling continuous testing with real-time defect visibility for development and product teams. Led QA collaboration across two cross-functional teams, defining test strategy, managing defect lifecycle, and aligning quality gates to delivery milestones. Evaluated pre- and post-production defect reports to establish quality benchmarks and inform risk-based release decisions with engineering and product leadership. Conducted API testing using Postman to validate functionality, data integrity, and performance against defined service contracts. Authored complex SQL queries in Microsoft SQL Server to verify data accuracy and validate feature behavior end-to-end across the application stack. Partnered directly with developers and project managers to review requirements, design comprehensive test plans, and escalate high-impact defects with detailed reproduction steps and supporting artifacts. Maintained full version control discipline using BitBucket and Git for branching, code reviews, and deployment workflows.

Led integration engineering for interactive mobile gaming platform across iOS, Android, and BlackBerry, independently managing full build-and-deploy cycles using command line tooling and Xcode. Achieved proficiency in a proprietary scripting language within two months, enabling faster feature delivery and demonstrating high adaptability in an ambiguous technical environment. Developed the Deal or No Deal game module in under two weeks, demonstrating exceptional execution speed and technical depth in game scripting and logic design. Configured environment variables, IIS settings, MSI packages, and system permissions to deploy products across heterogeneous environments including Windows Server 2003, XP, Vista, and CentOS. Conducted live technical demonstrations for prospective investors, translating complex product capabilities into compelling business narratives to support growth initiatives. Refined C++ code to resolve bugs and introduce functional enhancements, collaborating closely with remote development teams for timely resolutions. Utilized Jira for project tracking, time logging, and issue management throughout the full development cycle.

Designed and executed comprehensive test plans for enterprise software and web applications, covering functional, regression, and cross-platform compatibility scenarios. Created, maintained, and refined automated test scripts and suites aligned to evolving project requirements and release schedules. Validated cross-platform compatibility using VMware to test across multiple operating system environments, ensuring a consistent user experience. Logged and tracked defects in Bugzilla with precision, and delivered regular regression test result presentations to the QA Director. Collaborated with QA teammates to evaluate and deliver training on emerging QA tools, fostering a culture of continuous improvement.

Managed a 40-member QA testing team for the AAA title WWE SmackDown vs. RAW, orchestrating daily activities, coordinating test coverage, and ensuring team alignment to release targets. Developed and executed comprehensive test plans integrated into the full project lifecycle, establishing quality standards and ensuring systematic test coverage across all feature areas. Administered defect database with full ownership of triage, priority/severity classification, and closure workflows — ensuring transparency and zero backlog slippage. Trained new QA testers in defect documentation best practices and database workflows, raising team performance and documentation quality. Delivered detailed weekly status reports to management and tracked tester performance metrics for monthly and annual appraisals, fostering accountability and results-oriented culture.