Support Specialist · Civil Engineer · Forex Analyst

Location
Iraq
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
Arabic, English
Available for Hire
Yes
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About me

I am a bilingual professional fluent in Arabic and English, holding a Bachelor’s degree in Civil Engineering. With over two years of hands-on experience in Forex trading, I have developed a strong foundation in financial markets and technical analysis. My background combines engineering precision with financial acumen, enabling me to approach problems analytically and deliver effective solutions.

Throughout my career, I have demonstrated a proven track record in client communication, customer support, and technical problem-solving. I am highly adaptable to remote work environments and have a strong focus on providing quality service to Arabic-speaking clients across the MENA region. My experience includes mentoring peers on trading strategies and platform navigation, which highlights my leadership and coaching abilities.

I am passionate about leveraging my skills in Forex markets and civil engineering to contribute to results-driven roles. I excel in managing client inquiries, onboarding, and resolving complex issues collaboratively with technical teams. My commitment to maintaining high satisfaction rates is reflected in my accurate, timely, and professional responses.

I am self-motivated, detail-oriented, and a fast learner who thrives in team settings. I continuously stay updated with global economic news and market-moving events to refine my trading strategies and support clients effectively. My proficiency with tools such as MT4/MT5, AutoCAD, Civil 3D, and MS Office Suite complements my technical and analytical capabilities.

I am eager to bring my unique blend of engineering expertise and Forex market knowledge to a remote, client-focused position where I can contribute to organizational success and client satisfaction.




Education

Jun 2000 - Mar Bachelor of Civil Engineering @ University of mosul

Experience

Present Independent Forex Trader & Peer Mentor @ Self-Employed

Actively traded Forex markets (FX pairs, commodities, indices) on MT4/MT5 platforms. Mentored 10+ Arabic-speaking peers on platform navigation, risk management & trading strategies. Performed technical analysis using RSI, MACD, Fibonacci, and candlestick patterns. Maintained detailed trade journals and performance reviews for continuous strategy improvement. Stayed current with global economic news and market-moving events.

Present Customer Service Representative @ Client-Facing Position

Handled high-volume client inquiries via chat and direct communication in Arabic. Assisted clients with account setup, onboarding, and general platform queries. Maintained high satisfaction rates through accurate, timely, and professional responses. Escalated and resolved complex issues in collaboration with technical teams.


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