Infrastructure Engineer

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
Available for Hire
Yes
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About me

I am a self-taught infrastructure generalist with over 9 years of hands-on experience in Linux and Windows server administration, networking, VoIP, virtualization, and Python automation. I currently operate at a systems/infrastructure engineer level at a managed service provider in Salt Lake City. I have a proven ability to own technical problems end-to-end, from network topology to the application layer, in both client-facing and internal environments. I build tooling, write documentation, and solve problems that others escalate.

Throughout my career, I have designed, deployed, and supported hybrid IT infrastructures including Windows Server environments, secure multi-VLAN networks, and VoIP systems for diverse small and medium business clients. I have experience in identifying and researching prospective clients through proactive site intelligence gathering and producing actionable sales briefs.

I have completed full ground-up apartment network builds, including structured cabling, switch configuration, VLAN generation via custom Python scripts, AP deployment, and resident-facing WiFi onboarding tooling. I design and deliver WiFi coverage plans using Ubiquiti UniFi Design Manager for multi-floor residential buildings, validating coverage with heatmap analysis.

I have resolved complex security issues such as email spoofing vulnerabilities bypassing enterprise spam filtering by building custom spoofing test tools. I also redocument complex multi-site networks spanning multiple VLANs and VPN mesh routers, enabling hardware refreshes and DHCP pool expansions. I configure Azure AD / Entra ID SSO integrations and perform full Synology NAS fleet remediation across multiple client sites.

I build and maintain automation scripts in Python for deployment, monitoring, and network configuration generation. I have deployed end-to-end apartment network infrastructure at new construction sites and led migrations of phone systems to new FreePBX platforms. I am experienced in VoIP support, documentation, and remote management practices.

In previous roles, I played a key role in enterprise-scale technology rollouts including Android MDM migration, RingCentral VoIP deployment, and Office 365 migration for thousands of employees. I have managed Cisco Meraki firewalls and MDM platforms, resolved network addressing challenges, and led satellite office network buildouts independently.

I also maintain a homelab and notable projects including self-hosted WireGuard mesh networks, iRedMail email servers with DMARC enforcement, IoT smart lock prototypes, reverse-engineered web game APIs, and chess coach web apps integrating Google Gemini API. I run a full-service web hosting side business with custom CLI tooling and Stripe billing integration.




Education

Oct 1993 - Present All of them @ Self-taught

I teach myself stuff all the time, currently I’m learning kubernetes with a small k3s lab


Experience

Mar 2021 - Present Infrastructure Engineer @ Microworks

Design, deploy, and support hybrid IT infrastructure including Windows Server environments, secure multi-VLAN networks, and VoIP systems for diverse SMB clients. Identified and researched prospective clients through proactive site intelligence gathering. Completed full ground-up apartment network builds including structured cabling, switch configuration, VLAN generation via custom Python scripts, AP deployment, and resident-facing WiFi onboarding tooling. Designed and delivered WiFi coverage plans using Ubiquiti UniFi Design Manager. Resolved email spoofing vulnerabilities by building custom spoofing test tools. Redocumented complex multi-site networks enabling hardware refresh and DHCP pool expansion. Configured Azure AD / Entra ID SSO integration for DocuSign. Performed Synology NAS fleet remediation. Built and maintained automation scripts in Python.

Jun 2019 - Mar 2021 Network & VoIP Systems Engineer @ Vicidiem

Deployed end-to-end apartment network infrastructure at new construction sites including cabling, switch installation, firewall configuration, and router setup. Authored Python scripts to auto-generate VLAN configuration files and residential WiFi QR code generation. Led migration of nursing home phone system to FreePBX platform including SIP trunks and ATA programming. Owned VoIP support tickets and built troubleshooting competency. Created FreePBX administration documentation and introduced VPN-based remote management.

Nov 2016 - Jun 2019 Telecom & IT Support Specialist @ Extra Space Storage

Played key role in enterprise-scale technology rollouts including Android MDM migration, RingCentral VoIP deployment, and Office 365 migration for 3,200 employees. Managed Cisco Meraki firewalls and MDM platform post-rollout. Processed device RMAs and cellular fleet management. Managed electronic reader board network and resolved dual-IP addressing challenges. Led satellite office network buildout independently. Authored VoIP documentation and SOPs adopted nationwide.


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