I am a finance professional with more than 5 years of experience across financial analysis, FP&A, credit risk, treasury operations, settlement processing, and reporting. I have worked with NCR, Mastercard, and Citi, where I supported both operational and analytical functions in fast-paced, international environments.
In my current role as a Financial Analyst at NCR, I manage a receivables portfolio of over $5M and consistently maintain collection targets above 95%. I have helped reduce overdue receivables by 50% through proactive dispute resolution, credit-risk monitoring, and close collaboration with internal stakeholders.
Previously, I worked as a Settlement Operation Analyst at Mastercard, where I supported domestic and cross-border settlement processing across ACH, TARGET, FedWire, and SWIFT networks. I contributed to accurate transaction settlement, exception handling, and operational compliance while working with global teams.
At Citi Bank, I served as a Customer Service Analyst supporting more than 100 client interactions per week and maintaining 98% SLA compliance. I processed high-value transactions and provided support for electronic payments, trade solutions, and connectivity services.
My technical strengths include Power BI, SQL, Python, SAP, Oracle ERP, advanced Excel, and Azure Data Lake. I use these tools to perform financial reporting, budgeting, forecasting, variance analysis, portfolio analysis, and data-driven decision-making.
I also bring experience in AI-powered finance, automated reporting, and predictive analytics, supported by certifications in AI-Powered Finance and IBM Databases and SQL for Data Science with Python. I am fluent in English and have limited working proficiency in Polish, and I am based in Warsaw, Poland.
Managed a receivables portfolio of $5M+ while maintaining 95%+ collection targets. Reduced overdue receivables by 50% through proactive dispute resolution and credit-risk monitoring. Assessed customer creditworthiness and recommended credit holds for high-risk accounts. Collaborated with internal stakeholders to improve collections performance and reduce ageing balances. Utilized SQL and Power BI to analyze financial data and support reporting requirements.
Supported domestic and cross-border settlement processing through ACH, TARGET, FedWire, and SWIFT networks. Ensured accurate settlement of financial transactions and account receivables. Coordinated with global teams to resolve settlement exceptions and payment issues. Contributed to maintaining operational accuracy and compliance across settlement activities.
Supported 100+ client interactions weekly. Maintained 98% SLA compliance. Processed transactions exceeding €10M daily. Delivered support for electronic payments, trade solutions, and connectivity service.
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