I am a dynamic and disciplined hospitality professional with a strong customer service mindset and a collaborative approach to teamwork. I am open-minded, adaptable, and eager to keep growing professionally while contributing to a positive and supportive work environment.
I have experience working in fast-paced restaurant, hotel, and event settings, where I have supported daily dining room operations, managed guest interactions, and helped maintain smooth service during busy shifts. I am comfortable handling food and beverage orders, assisting with bar service, and working closely with kitchen and front-of-house teams.
In management roles, I have overseen staff performance, customer service, inventory coordination, and vendor invoice processing. I have also helped manage social media presence by creating content and responding to customer engagement, which strengthened my ability to support business promotion online.
My hospitality background includes serving guests in poolside, beach, and luxury hotel environments, where cleanliness, organization, and attention to detail were essential. I have worked to ensure that service areas, restrooms, and guest spaces remained welcoming and well maintained throughout each shift.
I am known for being reliable, honest, and committed to delivering excellent results. I bring strong communication skills, a good listening ability, and a positive attitude to every role I take on.
I am fluent in English and Spanish, and I value working in environments where teamwork, professionalism, and guest satisfaction are priorities. I am ready to contribute my hospitality experience and service-focused mindset to a team that values quality and consistency.
Supervised daily dining area operations to ensure an efficient, organized, and positive guest experience. Managed and processed invoices for vendor and truck deliveries, maintaining accurate records and coordinating with suppliers to ensure timely inventory and order fulfillment. Served as Floor Manager by overseeing staff performance, customer service, and daily operations during shifts. Additionally managed the company’s social media presence by creating content, responding to customer engagement, and helping promote the business through online platforms.
Managed daily kitchen, bar, and customer service operations in a fast-paced environment, ensuring efficiency, cleanliness, and high-quality service standards. Supervised kitchen staff and prep areas to maintain proper food preparation procedures, organization, sanitation, and inventory control. Assisted with coordinating workflow between kitchen and front-of-house staff to ensure timely order completion and customer satisfaction. Handled customer interactions and order taking while providing professional and attentive service. Oversaw bar operations, monitored supplies, and supported team members during high-volume periods to maintain smooth daily operations and a positive guest experience.
Provided food and beverage service to guests in the pool and beach areas while maintaining a clean, organized, and welcoming environment. Responsible for ensuring the cleanliness and upkeep of the pool deck, beach areas, backyard spaces, and restrooms throughout each shift. Handled restocking of beverages, supplies, and service stations to maintain efficient daily operations. Took customer food and drink orders, delivered attentive guest service, and assisted with bartending duties at the pool bar, including preparing and serving beverages in a fast-paced hospitality environment. Worked closely with team members to ensure guest satisfaction and maintain high standards of cleanliness and service.
Experienced poolside server with a strong background in hospitality and guest services within fast-paced luxury hotel environments. Skilled in taking accurate food and beverage orders, delivering exceptional customer service, and ensuring guests receive a professional and enjoyable dining experience. Demonstrated ability to multitask efficiently while maintaining attention to detail during high-volume service periods. Experienced in coordinating with kitchen and bar staff to ensure timely order delivery and guest satisfaction. Strong communication and interpersonal skills with the ability to build positive relationships with guests while maintaining a polished and professional demeanor. Familiar with maintaining cleanliness, organization, and service standards throughout pool and outdoor dining areas.
Worked at the Formula 1 Miami Grand Prix in the Global Partner Suite, providing high-end guest service to brand partners and investors by serving welcome drinks, assisting with buffet service, and maintaining the suite area clean, organized, and professional at all times.
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