Technical Support Specialist

Location
Greece
Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English, Greek
Available for Hire
Yes
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About me

I am an Information and Communication Systems Engineering diploma candidate with hands-on experience in technical support, customer service, SAP data management, and digital design.

I have supported customers with smart devices and applications, troubleshooting software and connectivity issues while maintaining a strong focus on customer satisfaction.

In my recent role at Teleperformance Greece, I handled technical support and customer support tasks in a fast-paced environment, including account-related assistance and issue resolution.

I also worked as a freelance digital designer, where I created logos, advertisements, digital content, and basic websites for small businesses.

My background combines technical problem-solving with creative design skills, and I am comfortable working with tools such as SAP, Excel, SQL, and networking fundamentals.

I speak Greek natively and English at B2 level, and I am continuing to build my skills through certifications and professional development in AI, remote work, communication, and leadership.




Education

Oct 2015 - Present Diploma Candidate in Information and Communication Systems Engineering @ University of the Aegean

Experience

Mar 2025 - Jun 2025; Aug 2025 - Feb 2026 Technical Support & Customer Support Agent @ Teleperformance Greece

Provided technical support for smart devices and applications, resolved software and connectivity issues, and managed customer account-related tasks in a fast-paced environment.

Oct 2020 - Aug 2024 Digital Designer @ Freelance

Created logos, advertisements, digital content, and basic websites for small businesses.


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