I am a data entry and administrative support professional with experience handling research, encoding, customer service, social media management, and production supervision. I have worked across different industries and adapted quickly to the needs of each role.
In my most recent data entry and admin support role, I scraped data from sports websites and encoded it into Google Sheets for back testing and analysis. This work strengthened my attention to detail, accuracy, and ability to manage large sets of information efficiently.
I also worked as a Social Media Manager, where I created content strategies aligned with branding goals, supported community engagement, prepared analytics reports, and conducted competitor audits. I handled long-form and short-form video editing as well as graphic design for thumbnails and organic posts.
Earlier, I served as a Customer Service Representative supporting Shopify and Amazon FBA accounts. I responded to customer inquiries through chat and email, managed order and product concerns, and maintained organized records of customer interactions and feedback.
Before that, I spent several years as a Production Supervisor, where I monitored KPIs, coordinated with other departments, trained and evaluated staff, and supported improvement projects. I also helped generate and revise SOPs to keep operations updated and efficient.
I am comfortable using Google Workspace, MS Office, project management tools, social media automation platforms, design tools, and video editing software. I am seeking a role where I can contribute my administrative, operational, and digital support skills in a reliable and detail-oriented way.
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Scraped data from various sports websites and encoded it into Google Sheets for back testing and analysis of betting parameters.
Strategized content aligned with branding, supported community engagement, prepared analytics reports, conducted competitor audits, and handled video editing and graphic design for posts and thumbnails.
Provided back-end support for Shopify and Amazon FBA accounts, responded to customer inquiries, maintained responsiveness, collaborated with teams to resolve issues, and kept records of customer interactions.
Generated, monitored, and evaluated team KPIs, coordinated with departments on production issues, handled manpower training and evaluation, managed improvement projects, and created/revised documents and SOPs.
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